Warranty and Invoicing Administrator
6 days ago
**Location: Dartford - home working available after completion of training**
**Salary: £27,500 DOE - to be reviewed after 6-month probation**
**Hours: full-time - 40 hours a week - Monday to Friday**
Sparshatt Truck & Van has been synonymous with Mercedes-Benz in Kent for 40 years. Today the group operates four well-established sales and service sites across the county, employing over 200 staff.
Our original values of personal service and commitment to our customers remain as strong as ever and we are now looking for an Invoicing Clerk to join our busy costing team at our Dartford depot to support us as we continue to build for a successful future.
As our Invoicing Clerk you will work to ensure correct costing of workshop jobs and that all documentation for invoices relating to work carried out is completed correctly and in line with manufacturer and associated lease company requirements.
Key purpose of the Job:
- Maximising available hours to ensure sold hours targets are achieved.
- To create estimates for repairs and additional work found during inspection or repair of vehicle
- To cost or create invoices from workshop repair job sets in conjunction with manufacturers set times and texts, ensuring that warranty and fleet rates are taken into account and that invoices are in accordance with customer agreed estimates and authority numbers where applicable.
- Interpreting customer’s requirements, ensuring that no unauthorised work is undertaken and that customer queries are handled quickly and efficiently.
- Ensure that all company policies and procedures applicable to their area of responsibility are adhered to at all times.
- Supporting service reception staff and handling telephone calls, receiving and passing on information to relevant persons.
The skills and qualities required for this role are:
- Previous technical and mechanical experience, ideally with knowledge of our products (Mercedes Benz Trucks and Vans)
- High level of IT proficiency and able to work with new systems
- Excellent administration and organisation skills.
- Effective communication skills, with the ability to communicate well over the telephone and in writing
- Be proactive, work well independent as well as part of a team
In return we offer:
- A competitive salary with bonus scheme
- A range of training and development opportunities
- Excellent working conditions - with the opportunity to work from home
- Healthcare cash back plan and wellbeing support, provided by Simply Health
- Company contributory pension
- The opportunity to work with one of the leading brands worldwide.
Sparshatts is committed to continuing its policy of equality in all aspects of employment and service delivery.
**Job Types**: Full-time, Permanent
**Salary**: From £27,500.00 per year
Additional pay:
- Performance bonus
**Benefits**:
- Company pension
- Cycle to work scheme
- Gym membership
- Referral programme
- Wellness programmes
- Work from home
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Dartford, DA1 4QN: reliably commute or plan to relocate before starting work (required)
Reference ID: COSTdart
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