Lettings Team Administrator

**Team Administrator - Residential Lettings**

**5 days per week; Monday to Friday, 8:45am to 5:45pm**

**Croydon, South London**

**Up to £24,000 per annum, depending onexperience** **PLUS ability to maximise your earnings**

The Stirling story began in 1873 and since then, our Estate Agency has stood the test of time through every high and low of the property market. We are proud of our heritage, and the experience it means we are able to provide all our clients.

Our wide range of services include residential sales, lettings, land & new homes, commercial properties, property management, chartered surveying, property development and maintenance, as well as working with trusted partners to offer conveyancing, mortgagesand financial services.

Stirling Ackroyd Group is always looking for talent across our teams, whether you are looking to start your property career or move up the career ladder, we will have a role to suit everyone

**In this instance, we are looking for an enthusiastic and ambitious person to join our Croydon Lettings team as the branch based co-ordinator, where y ou will be supporting the lettings team, with registering and booking applicants,and viewings, as well as helping ensure properties are on the market, and that the branch is running smoothly.**

**You will also have support from the centralised BC Hub, so you are able to draw from a wealth of knowledge and expertise of your colleagues to support you throughout your career with the group.**

**Requirements**:
**The main purpose of the role is to provide administrative support to the lettings team, in order to help maximise efficiency and customer service with our clients.**

**Duties will include;**
- Working closely with our Croydon Lettings agents to market all properties on the relevant portals in line with company standards, including drawing up floor plans, and that any actions are completed in a timely manner
- Producing property brochures and other marketing material upon the branch requests
- Registering applicants and booking activities such as viewings and market appraisals
- Updating and maintaining the database ensuring compliance is maintained throughout
- Assist in creating and distributing reports on a weekly basis
- Supporting the branch and the central BC hub in any tasks as required
- A strong administrator, who is structured and organised
- A strong communicator, confident and able to be assertive and empathetic in the right situations
- Able to work as part of a team, and also happy working independently
- Resilient and consistent when faced with conflict and driven to resolve challenges positively
- Confident with all Microsoft office packages and general IT use

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**Benefits**

**With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured trainingand development programmes.**

**In addition, we have a range of benefits on offer, such as**:

- Competitive salary and bonus schemes
- Ongoing training and skills development, including ARLA Propertymark courses
- Employee, family & friend discounts across our property services
- Retail Discounts
- Gym Discounts
- Engagement and recognition platform
- Season ticket loans
- Cycle to work scheme
- Technology purchasing scheme
- Holiday Accumulator
- Employee Assistance Program
- Wellbeing Centre
- Employee referral scheme for bringing in new talent
- Award ceremonies, winners trips, competitions and more