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Business Support Apprentice
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**About Employer**
You spend a lot of time at work, so let’s make it a great place to be HF is a family atmosphere and some of our staff have been with us since Day 1. Our average tenure is over seven years, and in today's gig-based economy we think that's saying something. In fact, over 35% of our workforce has been with us for more than five years.
While we work hard, we also have fun and support each other. There is always something going on - from the Great Cornish Bake-off, to the annual company-wide BBQ, to the Plymouth 10k, where nearly 50% of our global team took part or showed up to support, or our Virtual Pizza Party. We even have our own on-site 'speak-easy', but you have to know the password to get in.
And of course, you'll get great experience, on a global scale. We work with blue-chip businesses across the world, supported from offices in London, New York, Montreal, Frankfurt, and the Southwest of England, where most of our employees are located (and yes, people do travel between these locations... or at least we did until recently) Last year alone, we supported over 35,000 learners, in 70 languages and 90 countries. For the last 10 years, we’ve been recognised as a top-20 supplier worldwide for Leadership Development and Training Outsourcing. And one the Top 20 for our online learning library as well, since 2017 when the award category was first started.
**Brief overview of the role**
This is an excellent opportunity to develop your skills and career in administration, working for a national company in Saltash PL12 6JW.
**Position Type**
Apprenticeship
**Salary**
£257 Weekly
**Working Week**
37.5 hours per week Mon-Fri 09.00 - 17.00 - 30 min lunch
**Positions available**
Business Administrator
**Vacancy description**
Remit are recruiting on behalf of Hemsley Fraser Group, Saltash PL12 6JW for someone to join their team and undertake a Business Administrator Level 3 apprenticeship.
The role will provide excellent internal and external service to customers and suppliers by carrying out complete, accurate and timely administration for company and Business Support, Finance and Client Services function.
Tasks and responsibilities will include:
- Plan, prioritise and organise personal weekly workload in order to meet deadlines and targets/objectives.
- Deliver workload ensuring compliance to processes and procedures.
- Follow the Finance / Purchase Ledger process.
- Work within the Client Services and Procurement functions.
- Maintain and update accurate and timely information systems (web and/or databases) and share accordingly with colleagues to optimise team efficiency and accuracy of reporting.
- Receive and manage any changes to transactions/enquiries, communicate changes appropriately and in a timely manner to maintain quality, customer service and efficiency.
- Daily Post/Reception duties.
- Multi-skilled - able to cover other areas/disciplines on a regular basis including all Finance department (Purchase Ledger).
- Complete L3 Business Administration Apprenticeship.
**Requirements and prospects**
**Qualifications Required**:
- Good standard of verbal and written English (minimum GCSE to ’C’ and above or equivalent).
**Skills Required**:
- Customer Orientated.
- Working Together.
- Planning and Organising.
- Business Communication Skills.
- Experience in a customer focused environment.
- Good knowledge of MS Office & accurate key board skills.
- Good organisational / administration skills.
Interpersonal communication skills (e.g. telephone technique).**
Personal Qualities**:
- Managing deadlines.
- Internal, client & trainer feedback.
- Standard of individual output (quality).
- Compliance to Key Performance Indicators.
- Reporting and tracking as required.
- Positive behaviour and approach.
- Adherence to Hemsley Fraser Values.
**Training to be Provided**
The role of an Administrator is an important one, as they ensure the proper flow of office procedures and support various departments while maintaining a positive and friendly attitude.
As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3
On successful completion, you will receive:
Level 2 Functional Skills in English & Maths (if required)
Level 3 in Business Administration
**Future Prospects**
After completing the apprenticeship there could be further opportunities (either further apprenticeships or employment) within any of our departments
**Other Information**
Can you easily commute to the location? Have you considered costs / commute time?
Can you manage on the salary?
