Claims Handler Preston
2 weeks ago
Interested in starting a career in an international insurance? Look no further Davies are looking to recruit Claims Handlers to join our growing and successful Property team in our Preston office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.
At Davies, you can look forward to a collaborative work environment and hybrid working. We value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
**Why would you join Davies?**
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications
- 37.5 hours
- Permanent, full-time opportunity
**What will your day look like**
- Liaising with customers, insurers, suppliers, and colleagues across the country
- Reviewing policies to correctly determine if a claim is covered and how to progress insurance claims
- Ensuring the policyholder is kept informed on progress of their claim by composing informative letters and other written correspondence
- Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
- Issuing payments to policyholders as well as arranging settlements and invoice payments where necessary
- Ensuring claims are updated with any changes on the internal system
- Ensuring compliance with our contractual and regulatory requirements
- Contributing to team, division and wider business growth and development
**Abilities And Knowledge**
- Great communicator, dedicated to providing a professional and empathetic service to our customers
- Ability to deliver outcomes in a fast-paced environment
- Excellent organisational skills
- A proactive and enthusiastic attitude, with great attention to detail
- Efficient administrative skills with the ability to use Microsoft Office with ease
- Strong numeracy, literacy, and IT skills
- Proven experience dealing with challenging conversations, while maintaining a professional and adaptable communication style
Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.
Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.
To find out more detail please follow the link below:
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