Receptionist

5 days ago

London, United Kingdom Vivat Bacchus Farringdon Full time

Join the Vivat Bacchus Farringdon Team as a Reception & Events Coordinator (Monday to Friday)

Are you an exceptionally organised individual who thrives in an autonomous work environment? Do you possess a strong drive for success, impeccable administrative skills, and an unwavering commitment to delivering excellence in every detail?

At Vivat Bacchus, we go the extra mile and embrace proactive approaches as part of our core values. Our Reception & Events Coordinator plays a pivotal role within our team, and we're seeking an individual who embodies the following qualities:

- Highly Organised & Proven Administrator - Your knack for organisation and proven administrative expertise set the foundation for your success.
- Creative Problem Solver - Tackling challenges creatively is your forte, ensuring smooth operations even in complex situations.
- Discreet & Trustworthy - Impeccable integrity, honesty, and loyalty define your character, and you maintain utmost discretion in all dealings
- Articulate & Numerically Proficient - Your communication skills shine, and your proficiency in tools like Google Suite is top-notch.
- Exudes Professionalism - Your demeanour carries gravitas, reflecting your professionalism in every interaction.
- Friendly & Approachable - Your upbeat and approachable nature fosters positive relationships within the team and with clients.

In this hands-on role within our bustling restaurant, your role entails:

- A deep passion for delivering excellent service.
- Respectful and positive interactions with both customers and colleagues.
- Proficient English language skills.
- Exceptional grooming and presentation.
- Eligibility to work in the United Kingdom.

**Benefits Await**
- Career Progression - Opportunities to grow within the Vivat Bacchus family.
- Venue Discounts - Enjoy discounts across our venues.
- Weekends & Holidays Off - Maintain work-life balance.
- Cycle to Work Scheme - Embrace eco-friendly commuting.
- Annual Staff Events - Join in on our special gatherings.

**Key Responsibilities**
- The main contact for all guests as they enter and leave the premises, acknowledging guests in a friendly and professional manner.
- Taking charge of the cloakroom, ensuring organisation and tidiness of the space.
- Greeting guests, seating them at their allocated table, and presenting them with the food and drinks menus.
- Informing the section waiter that they have new guests, updating them on any dietary or special requests/occasions.
- At the start of the shift, the host will be responsible for printing new menus, printing reservation reports, allocating tables in seven rooms, and making Management aware of any special requests/dietary requirements for any upcoming guests on the shift.
- Making sure that reception and cloakroom are clean and tidy, ready for the shift ahead. Maintaining high standards throughout the shift.
- Answering the phone in a timely and professional manner. Making sure to deal with all booking inquiries, and passing on key information to the relevant Manager.

Updating and maintaining guest profiles on Sevenrooms with preferences and any other relevant information logged.

At Vivat Bacchus, this is more than just a job; it's a way of life. If this resonates with you, we're eager for you to reach out and connect.

Your journey with us awaits

INDFOH

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