Customer Service/sales Assistant

2 weeks ago

Sheffield, United Kingdom Project Student Full time

**About us**
Project Student is a relatively new management company in the student accommodation industry.

With several national contracts our popularity is growing, and you have the opportunity to become part of an ever flourishing, exciting new team.

We are constantly striving to better our service to students and to our staff.

This is an exciting time for us, and we are looking for like-minded, enthusiastic people to join in our mission to better the student experience and to become the leaders of the Student Accommodation Industry.

With Bonus schemes, ample holiday allowance and a strong training and support scheme for staff, we look forward to welcoming you to our family.

**Administration**
You will be responsible for the day-to-day administration to aid the operations of our Sheffield property. This will include aspects of bookings, auditing and reporting. If you have a passion to learn new skills and grow within the property industry, this is the role for you

**Customer Services**
You will be liaising with our residents every step of the student journey, from enquiries, viewings, sales, move in, inspections, complaints, check outs & rebooking, etc. Our students are incredibly important to us, and we believe in honesty, efficiency, and the ability to prioritise workload.

You will be monitoring inboxes and will be the first point of call for enquiries, complaints, and any issues. The student accommodation industry is never the same. Everyday you will encounter a new challenge - keeping a level head, diplomacy, conviction and honesty in your approach to customer service is essential.

**SKILLS**
IT/Administration

The role will be IT based, training on new software, spreadsheets, contracts etc will be provided. Competence, proficiency, and the ability to make changed to improve efficiency are desired. We know how important admin is, and we want you to make this role your own

Communication

Being a strong communicator with the ability to build rapport, think on your feet, and be honest with landlords, tenants, contractors, and the team is a necessity. Honesty and Setting Client, Customer and Colleague expectations is at the forefront of our business.

Must be confident in:

- Dealing with customer complaints.
- Microsoft Office.
- Familiarity with CRM systems is desirable but not essential.
- Using your initiative and taking ownership of your role.

**Job Type**: Part-time
Part-time hours: 16 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Customer Service Advisor

    6 days ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Customer Service Advisor - Late Team** **Who are we?** First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup...

  • Customer Service Advisor

    1 week ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service Advisor

    2 days ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service Advisor

    2 days ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** - **First Customer Contact**is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service Representative

    1 week ago

    Sheffield, United Kingdom Sales Bloom Full time

    Our focus is on building strong relationships with our clients and delivering measurable results that drive growth and profitability**.** This role offers an excellent opportunity to gain practical experience in customer service, sales and marketing while working in a dynamic and collaborative environment. **Responsibilities**: - Participate in the...

  • Customer Service Advisor

    1 week ago

    Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across our franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom First Customer Contact Ltd Full time £25,000 - £35,000 per year

    Who are we?First Customer Contact is part of FirstGroup, the largest rail operator in the UK and second largest bus operator in the UK outside London. FirstGroup operates services throughout the UK and Ireland, with over 30,000 employees providing services that make travel smoother and life easier. FirstGroup works hard to reduce its impact on the...

  • Customer Service and Sales Assistant

    2 weeks ago

    Sheffield, United Kingdom Comet Marketing UK Full time

    We are looking for a career driven and self motivated Customer Service and Sales Assistant to join our team in Sheffield! In this Customer Service and Sales Assistant position, you'll be promoting products, services and brands to different audiences, including current and potential customers. Your role will be to assist the team in the different targeted...

  • Customer Service and Sales Assistant

    2 weeks ago

    Sheffield, United Kingdom Yesss Promotions LTD Full time

    YesssPromotions is a direct sales and marketing company, partnered with Infinite Sales Solutions, based in Sheffield city centre specialising in client outreach and representation. Are you looking for a role with endless progression & travel opportunity? Looking for a change from your current role? The role - meeting and speaking with customer’s in field...