Sales Administrator/receptionist

The Company

Lighthouse Pools is the nation’s fastest-growing designer, manufacturer and distributor of market-leading swimming pool equipment, serving trade customers across the UK.

Our in-house brand HeatForm has been established in the UK swimming pool market for several years. Initially launched as an innovative, Insulted Panel-Pool System for in-ground and above-ground pools, we are now offering a range of other complimentary swimming-based products.

We are currently looking for a Sales Administrator / Order Processor to join our team on a permanent, full time basis working Monday - Friday 8.30 am - 5.00 pm.

The Benefits
- Salary of up to £25,000 per annum DOE
- Pension
- 21 days’ holiday plus Bank Holidays
- Casual dress
- On-site parking

This is a brilliant opportunity for a talented and diligent customer-focused administrator to progress their career with our team.

With a reputation for delivering premium solutions across the UK, this is a rare chance to take the plunge with our pioneering company and gain expertise in a growing market.

When you join our friendly, dedicated team, you will develop a host of new skills within our thriving and supportive workplace, acting as a springboard for a bright and successful career.

The Role

As a Sales Administrator / Order Processor, you will provide effective administrative support to our sales operations across the UK.

Answer all in-coming phone calls from customers, directing calls to the relevant team member.

You will liaise with the Sales Team regarding any enquiries, process orders on our company IT system and liaise with our Logistics Team regarding customers’ orders and deliveries.

Monitoring orders, you will create daily, weekly and monthly reports, correcting errors and communicating these with our Product, Operations, Service Support and Finance teams.

Additionally, you will chase customers for outstanding spare returns and provide general administrative support across the business when required.

About You

To be considered as a Sales Administrator / Order Processor, you will need:

- Excellent administrative skills
- Customer service experience
- Strong IT skills

Other organisations might call this role Sales Co-ordinator, Sales Support Assistant, Sales Office Assistant, Sales Administrator, Customer Service Administrator, Customer Service Co-ordinator, Client Support Administrator, Sales Office Administrator, or Sales Support Co-ordinator.

Lighthouse Pools are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

**Job Types**: Full-time, Permanent

Pay: £24,420.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Work Location: In person