Scheduler / Planner

5 days ago

Dudley, United Kingdom GNA Group Full time

We are looking for a Scheduler / Planner to work with Social Housing / Property services. You must have proven Scheduling experience with a similar sector.

**The Role**:
Working as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way to ensure a quality service.

**Responsibilities**
- Providing customer service to residents and customers.
- Arranging appointments for residents with Trades people in a cost effective and organised manner.
- Dealing with queries from residents, changing appointments.
- Rescheduling appointments using our planning tools.
- Logging current jobs onto our job management system/database.
- Working with Supervisors and trades people to organise and schedule work.

**Requirements**:

- Experience working in a call centre environment
- Ability to multi-task and meet deadlines and targets
- Excellent communication skills and attention to detail

**Salary: £31,000 per annum**

**22 Days paid holiday**

**Job Types**: Full-time, Permanent

Pay: £31,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: JS222934

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