Receptionist
6 days ago
Our client, a leading healthcare provider are currently recruiting for a Receptionist in Hull. You will be the first point of contact for all patients, family members and visitors - a caring, selfless attitude is key along with providing a top class welcometo everyone at the practice.
Duties will include:
- Providing support to patients, relatives & carers in a compassionate, helpful manner
- Be the first point of contact to welcome visitors
- Be the first port of call for complaints
- Deal effectively & efficiently with patient queries & enquiries
- Book & manage appointment requests and changes
- Register patients on the booking system
- Deal with all issues in a sensitive, confidential & factual manner
- Maintain a safe and healthy working environment
- Inform management of any arising issues
- Adhere to contract policies and procedures
- Treat all information confidentially at all times
- Maintain good knowledge of working systems
- Communicate with other divisions and team members
- Recording & reporting of incidents on sites
- General administrative duties
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