Nights Team Member

2 days ago

Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

**Nights Team Member**:
**HI Cardiff City Centre****:
**The Opportunity**

Working in the front office team as a Night Team Member, you are a key factor and have a big responsibility within the Hotel. Your job is to keep the Hotel running smoothly, making sure all the guests are comfortable, and safe and assisting with all customers’ requests throughout the night. As a Night Team Member, you will need to make sure the hotel is running smoothly and effectively. In this role, you will have the ability to grow your career and give customers the best experience in staying in one of our excellent venues.

**Benefits**
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Proven experience of working in a customer-facing role, such as F&B, reception, meeting & events, housekeeping, etc. Ideally gained within the hospitality sector
- Previous night working experience,
- Excellent oral and written communication skills
- Excellent problem-solving skills and attention to detail. With the ability to work under pressure
- Strong Organisation and Planning skills and the ability to prioritise appropriately.
- Fully flexible with working hours/shifts
- Possess a can-do attitude.

**Hotel**

The Holiday Inn Cardiff City Centre offers 157 bedrooms in this ideally located property next to Cardiff Castle and Principality Stadium. The hotel offers an academy conference centre with 12 meeting rooms and a selection of dining options including the main restaurant and bar & lobby lounge offering Starbucks Coffee as well as a health & fitness club.

**About us**

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.

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