Customer Service Advisor
3 days ago
**Customer Service Advisor / Call Handler**
**Location: Rochdale**
**Hourly Rate: £8.91 - £9.59 per hour**
**Working on a shift / rota basis between 8am and midnight**
You will be taking incoming calls for the NHS 111 enquiries number.
The role will be office based and is offered on a temp to perm basis.
We are looking for individuals with a good telephone manner, patience and empathy.
Personal specifications;
- Empathetic and cares about people
- Exceptional communicational skills both written and verbal
- Flexible in respect of hours
- Conscientious
- Confident when faced with challenging/emotional situation
- Reliable and punctual
- Resilient
- Self-motivated, able to work without close supervision
- Excellent punctuation and grammar is a necessity
- Demonstrates a very positive, proactive approach
You will be working hours between 8am and midnight so some flexibility in working times is required.
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