Luxury Brand Ambassador- Brent Cross

**Position**:
**Luxury Brand Ambassador
- Fenwick Brent Cross
- 22.5 hours/3 days**

**MISSION**

A Luxury Brand Ambassador for Maison Francis Kurkdjian is passionate about fragrance with love for the products, respect for creativity, authenticity & a focus on detail & quality. You're responsible for driving sales by achieving targets while promoting the brand &; providing luxury. You will demonstrate an attitude that benefits Maison Francis Kurkdjian always.

**MAIN RESPONSIBILITIES**

SALES:
Be an expert on fragrance, able to evoke responses to inspire & gain new clients

Provide advice & guidance for other Luxury Brand Ambassadors

Pro-actively sell products & provide luxury service

Be aware & achieve or exceed sales targets

Be aware of KPI’s

**_KPI: To achieve sales targets _**

SERVICE

Be knowledgeable on Maison Francis Kurkdjian products & be able to propose products to clients

Demonstrate products on clients & confidently explain the benefits of each product

Initiate contact with customers & welcome them on counter

Identify, understand & reformulate client needs

Develop personal relationships with clients to gain loyalty

Educate clients on Maison Francis Kurkdjian

**_KPI: To receive any positive feedback and it to reflect in your KPI’s
- **

**GENERAL**

Participate in merchandise management

Monitor stock levels, report any issues to the Account Manager

Conduct all operational & administrative tasks

Be accountable in your role & represent the brand

Adhere to Company policies

Build relationships with store management & adhere to all store policies & procedures

Carry out any additional duties as directed by the management team

**POSITION WITHIN THE TEAM**

Reports to: Area Manager

**CONTACTS AND RELATIONSHIPS**

Internal: Area Manager, Colleagues, Head Office & LVMH HR Team

External: Cliental, Host Store Management

**Profile**:
**PERSON SPECIFICATION**

In order to be successful in this role, you will be:
Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate

Tenacious; willing to go the extra mile to ensure the customer leaves having received the very best in luxury service.

You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.

Self-confident, you will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale. You will be able to demonstrate knowledge on the brand through excellent communication skills, be able to identify key products that would suit the customers’ needs.

Immaculately groomed and presented, you will embody the elegance that customers have come to identify with the brand, Maison Francis Kurkdjian

**Additional information**:
**_MAISON FRANCIS KURKDJIAN _**
**MAISON***:

- Maison Francis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances - sensual, generous and multi-facetted - where the perfume is naturally the hero.
The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism. Perfumer Francis Kurkdjian’s remarkable creative talent defines the unique personality of his eponymous house, where different facets of exceptional expertise come together and echo one another, providing the fundamentals on which Maison Francis Kurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in more than fifty countries.
Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.