Sales Advisor

3 days ago


Westfield, United Kingdom Ghost Full time

Ghost is a contemporary women’s fashion brand that is expanding rapidly. Launched in 1985 Ghost has long since been known for its timeless, luxurious fashion-forward pieces and has spent the last three decades as the go-to brand for Hollywood glamour. Ghost, in recent years, has also become famous for its exclusive collection of Dye-to-order dresses, offering customers the opportunity to order a timeless occasion dress in a choice of 10 styles, 13 colour-ways and five sizes to suit both the individual and the event. Feminine, ageless and timeless the dresses capture the refinement and sophistication of the Ghost woman.

Ghost is looking to expand the brand and seeks a bright and talented Store Manager to manage our Flagship store on Kings Road, Chelsea.

Duties will include [not exhaustive]:

- Driving sales through excellent customer service standards and product knowledge
- Maximising the potential and development of staff ensuring all team members are trained and competent in using store systems
- Assisting with the implementation of all new policies and procedures
- Managing the performance of staff from induction to annual performance review, development and promotion
- Stock Management
- Training of new store staff including managers
- Maintaining communications between head office staff and all stores
- Visual merchandising briefs for all stores to follow
- End of season sales and product feedback to merchandising and design team
- Management of the running at staffing at the Ghost concession store at John Lewis, Oxford Street

To be considered for this position, you must have:

- Solid experience of at least 3 years working as a Store Manager, managing up to 10 staff
- Experience in the re-training of other store managers
- Experience of working within luxury fashion retail, preferably in the bridal market
- Dual-store management experience
- Proven track record in delivering excellent customer service
- Increase on previous annual figures by at least 60%
- A degree level qualification in Fashion Design (BDes Hons Fashion Design)
- Experience working in the fashion industry experience; in garment production and fashion design

Additionally, you must have excellent communication skills coupled with an organised and proactive approach. The ability to lead and motivate others is key to success.

We offer a diverse working environment, competitive pay and opportunities for career growth within a strong and dynamic business.

**Job Type**: Part-time
Part-time hours: 22 per week

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Westfield, W12 7GF: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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