Liaison and Diversion Team Administrator

3 days ago


Portsmouth, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

Administrator based in Portsmouth

**Part Time Job Share may be considered**

The Criminal Justice Liaison Diversion (L&D) service sits as a top priority within the government’s criminal justice agenda. The L&D service operates by referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities to an appropriate treatment or support service. The service is high profile with research being conducted to feed into national policy, service development and best practice.

The service forms a service provision that spans county of Hampshire including the Isle of Wight. This post has a primary base in Portsmouth, with an expectation for potential travel to Berkshire for training, staff cover etc.

The post holder is required to provide administrative and clerical support to the Hampshire L&D service. The post holder will work as a key member of the multi-disciplinary team and assist in the promotion of high-quality service.

**The “must haves” for you to be considered for this role**:
2. Previous secretarial/administration/minute taking experience
3. Ability to work under pressure
4. Excellent organisational skills

About the Job
- To act as Team Administrator for Hampshire Liaison and Diversion service
- Take minutes at Management, Team, Operational & Project Meetings and follow up actions including administration of invitations, recording of apologies, distribution of agendas, room booking/preparation and the organisation of external & internal events
- Preparation and in-put of roster schedules using Health Roster
- Managing changes in shift requirements and absences (e.g., holiday & sickness) and up-dating roster schedules as required
- Support New Starters through the Trust Induction and local onboarding process (including ID verification, Police vetting, IT access and equipment)
- Liaise and communicate effectively with external agencies including other mental health services, police and service users
- Assist in screening of telephone calls and transferring accurate information to the appropriate clinicians
- To accept tasks under the direct supervision of the clinicians and Admin Manager, maintaining close liaison with those concerned and reporting back (including providing support for ad hoc projects and new service implementations)
- To monitor stationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)
- Monitor staff supervisions ensuring timely action by Managers/Team Leaders
- To liaise with estates and IT departments regarding work repairs/faults and escalating issues as required.

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.

**Some of the benefits of joining our team**:

- Salary ranging from £23,949 - £26,282 per annum
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support 
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.



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