Communications Officer

1 week ago


Stokesley, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

The Communications Officer is a key role within the NEP Team and the post holders play an important and integral part of the NEP Team. They are responsible for the day to day management and distribution of communications and the transmission of key information within the NEP Team and across the full NEP Consortium.

As the Communication and Administration team are typically the first team to come into contact with new and / or perspective clients is essential that the Communications Officer consistently strives to deliver excellent customer service and maintain strong relationships with all key personnel, to expand commercial opportunities for both NEP and NEP Partners.

The Communications Officer will act as a point of contact for NEP Consortium members in relation to queries regarding all Networking Forums and Governance Board documents, issues or queries and promptly respond or escalate all issues and concerns reported through them, directly to the Programme Managers / Heads of Service.

NEP is a not-for-profit NHS Consortium that provides a centrally serviced, all-encompassing shared Finance and Procurement Cloud ERP system, that fully supports an ever-changing NHS National Agenda as well as incorporating Shared Service opportunities, NHS Procurement Strategy and Future Focus Finance Initiatives. NEP is the largest Consortium within the English NHS, ran by people who really understand and care about the NHS. Our Finance and Procurement Cloud solutions and services have been designed specifically for the NHS by the NHS.

This role includes the day to day responsibility of management of the Office Building and Administration Officers, supervision and mentorship of all office based staff and to support the wider NEP Team with back office administration, including, but not limited to; ongoing project implementations, documenting minutes, agendas and formal papers, research, product and service marketing, events management, maintaining document libraries, website management and assisting the NEP Team in documenting processes and protocols.


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