Part Time/full Time Customer Service Representative
2 weeks ago
Welcome to Jacobi Jayne & Co, the leading suppliers of wildlife conservation products including bird feeders, nest boxes and wildlife foods. Our mission is to be the best in the market and we’re looking for talented people to help us achieve this.
Our small Customer Care Team is essential to what we do, ensuring we offer our customers the very best service.
To be successful in this role, you will need to be happy dealing with all sorts of people every day on the telephone and online, and accurate and a little speedy using a computer. We love what we do and hope you will too.
Our office opening hours are 9AM - 5PM, Monday to Saturday. We have part time and full time roles available and can be flexible within school hours if required.
The role includes:
- Entering orders using our specially developed software
- Answering phone calls to take orders and offer advice
You’ll need to be:
- Happy and flexible in your work
- Confident and polite with customers
- Comfortable using a computer
- Experience in a similar office role will be helpful but is not essential
What we offer you:
- Continuous and ongoing support while you learn the role
- A friendly and modern office environment
- Opportunities to develop your role further
- Paid holiday (including Bank Holidays)
**Job Types**: Full-time, Part-time
**Benefits**:
- Casual dress
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Herne Bay, CT6 7LQ (required)
Work Location: In person
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