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Training and Implementation Specialist
2 weeks ago
**Training and Implementation Specialist**
Malmesbury
Full-time 37.5 hours per week Monday to Friday
**Salary**: £27,000 to £28,000 per annum
Hybrid Working Options
This is a great opportunity to work for the UK’s leading veterinary wholesaler. We are a wholesaler aiming to provide our customers with their first choice product, first time, through our next day supply and distribution service.
This is a full-timeopportunity for you to join our team, tosupport VetIT customers in their use of our products and to deliver to them written and online training material as appropriate
**What you will be doing**
- Work with new clients to understand their business operations in preparation for migrating to VetIT
- Advise and problem solve configuration needs of new client systems through a process of product familiarisation.
- Manage resistance to adoption of VetIT
- Identify clients training needs and deliver both pre implementation and post implementation training and support.
- Work with other colleagues in sales, technical support, and implementation teams
- Communicate configuration and implementation needs to the Implementation Technical team.
- Pass any potential need for other solutions in the VetIT product portfolio to the sales team
- Keep internal record and tracking systems of up to date
- Schedule Training for new and existing clients
- Design tailored training, if required, to meet the business processes of clients in addition to standard training
- Perform processes to ensure implementations and support training is handled professionally
- Manage and keep up to date training schedules
- Deliver online training and face to face as required
- Contribute to general support for existing clients
VetIT is a growing and multi-faceted business. You may be asked to take on other duties either related directly to the services we develop, market, sell and support, or related to the efficient running of the business itself.
**Working for us**
- Competitive rate of pay
- Free Wi-Fi
- 31 days paid holiday (inc Bank holidays)
- Savings related share option plan
- Enhanced company pension scheme
- Christmas hamper for every colleague
- Minimum 10% Staff discounts
- Eye-sight vouchers
- Life assurance benefit
- Cycle to work scheme
- Referral Programme
- 24/7confidential employee assistance programme - offering a range of support services to help you to resolve difficulties in your home-life
**Who we are looking for**
- Impressive communication, presentation, and interpersonal skills.
- High desirable: an understanding of the Veterinary industry
- Understanding of Vet practices
- Able to multitask, prioritize, and manage time efficiently
- Able to analyse problems and strategize for better solutions
- Knowledge of Excel and Word
Due to the nature of our business and handling of pharmaceuticals, the successful applicant will be required to disclose any unspent criminal convictions to the Company. A DBS check will be carried out in compliance with Home Office guidelines. Applicants should be aware that with in line with our Drugs and Alcohol policy random tests are carried out.
NVSL is committed to equality of opportunity and this underpins our employment and recruitment procedures. We use objective, job-related criteria when making appointment decisions and our selection criteria is based on skills, experience, qualifications and an ability to do the job.
**Salary**: £27,000.00-£28,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Profit sharing
- Referral programme
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
