Palliative Care Assistant, Community Services

**Salary**: AfC Band 3 £27,948 - £29,468 (inclusive of HCA) dependent on experience

**Hours**: 37.5 hours/week
We have an exciting opportunity for an exceptional individual to join our busy community service as a Palliative Care Assistant.

Royal Trinity Hospice’s community catchment area spans across south east, south west and north west London integrated care systems and the team support patients with identified specialist palliative care needs wherever they call home.

We have an exciting opportunity for an exceptional individual to join our busy community service as a Palliative Care Assistant (PCA). We are looking for a kind and caring individual who is committed to delivering high quality person-centred care and support to patients approaching the end of life and those close to them.

The PCAs at Trinity make a vital contribution to the ongoing assessment and specialist palliative care support delivered to patients on the specialist community nursing caseloads and are the ‘eyes and ears’ of our service. The support is delivered either virtually or in person. Visits are carried out independently or jointly with a registered professional, and care is always provided under the guidance and supervision of the registered professional responsible for the patient

By coming to work at Trinity you’ll be joining a dedicated team with a shared ambition to provide the best quality care for our patients, helping them to make every moment matter.

It is an exciting time at Trinity as we begin launching our new community services, which have been designed to streamline the coordination of care for patients, address the evolving palliative and end of life care needs of our local population and maximise the flexibility and responsiveness we can offer.

Responsibilities of a Palliative Care Assistant
Use listening and observational skills to understand the needs of patients, families, and carers
Communicate effectively with patients, their families, carers, using a variety of methods (e.g., face to face, telephone, or video) to build trusting professional relationships
Support clinical and non-clinical colleagues by communicating observations of patients and other situations clearly and concisely.
Develop excellent working relationships with the different members of the team offering community services
Skills and experience required
Understands the challenges of working with people with life-limiting illnesses and those important to them
Able to undertakes a range of routine assessment and interventions in a community setting but willing to carry out new interventions following appropriate training.
Has completed the Care Certificate or be willing to complete within 6 months of appointment
Understands the importance of multidisciplinary team working and discussion.
Able to use electronic databases and willingness to learn to use those relevant to the role
Able to create accurate records within the electronic patient record system in line with the Hospice’s guidelines
Able to identify and action with support any learning needs or gaps in knowledge and actively engage in learning and development opportunities

**Benefits**:
We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
Cycle to work scheme and interest-free season ticket loans available
Free eyesight test for DSE users and a contribution towards the cost of glasses
25% store discount in Trinity shops
Life assurance cover
Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
Regular ballots for donated free tickets and prizes
Access to courses of free counselling on the phone or face to face

DOWNLOAD THE FULL LIST OF BENEFITS OF WORKING FOR ROYAL TRINITY HOSPICE

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

How to apply

For an informal chat or visit please contact Helen Brewerton or Isatta Sisay, Joint Heads of Community Services on 0207 787 1062.

**Closing Date**: Su