Quality Controller

1 week ago

Stockport, United Kingdom musicMagpie Full time

**The Role**:
The role of the Quality Assurance Controller is to inspect and re-evaluate all processed stock from B2B and C2B streams to verify that completed work is correct. The Quality Assurance Controller will complete daily checks on all processed stock.

**Key Responsibilities**
- Control and management of all inbound C2B and B2B workload into the processing department
- Daily stock checks of all processed devices
- Completion of team end of day and shift findings reports
- Effective retraining of staff immediately following any quality issues raised
- Organization of and assistance with processing workload and staff roll call in the event of team lead vacation or absence
- Compliance with all Health and Safety requirements and guidelines

**Must be**:

- Experienced and comfortable with a fast-paced target driven environment
- Hard-working and punctual
- Positive attitude
- High level of accuracy with great attention to detail
- IT literate and proficient in the use of the Microsoft Office suite of products
- Self-motivated with the drive to act on own initiative as well as work effectively as part of a team

**Preferred**:

- Previous supervisory and/or quality assurance experience
- Familiarity with consumer electronics

**About Us**:
musicMagpie is a circular economy pioneer that offers customers a smart, sustainable, and trusted way to buy, rent and sell tech and media products.

Operating through its two trusted brands - musicMagpie in the UK and Decluttr in the US, means our circular model of recycling, refurbishing and reselling products helps to make tech more affordable and reduces its impact on the planet. Our environmental and social focus is demonstrated by our ‘Smart for you Smart for the planet’ ethos.

The company has received the London Stock Exchange's Green Economy Mark, which recognises companies that derive 50 per cent. or more of their total annual revenue from products and services that contribute to the global 'Green Economy'.

Over 7.5 million customers have used our award-winning service and we’ve paid out millions for their unwanted technology, reselling over 400,000 tech items a year.

We have the highest number of seller reviews on both Amazon and eBay and have consistently achieved extremely positive feedback scores. We also have an excellent rating on UK Trustpilot with over 230,000 reviews.

We are the UK’s number one phone recycler and having won Best Recycling Service at the What Mobile Awards six years running and at the Mobile Industry Awards two years running.

**Why Join Us**:
Joining our team gives you the opportunity to make a real impact on the world, no matter what you do, as well as learning new skills, making new friends and working on innovative, interesting and rewarding projects.

**Our Culture**:
Rewarding, down to earth, inclusive, and supportive.

**Our Values**:
We care | We make a difference | We’re better together | We innovate | We work in an environment where we all thrive.

**Diversity and Inclusion**:
At musicMagpie, inclusion and diversity are central to our values. We have an authentic focus on intentional inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution.

**Job Types**: Full-time, Permanent

**Salary**: £11.42 per hour

**Benefits**:

- Casual dress
- Employee discount
- On-site parking

Schedule:

- 12 hour shift

**Experience**:

- Mobile Phone Repair: 1 year (preferred)

Work Location: One location

Reference ID: QC Oct

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