Counter Supervisor

-Salary
- **£18,871.76 per annum (£24,734.46 full time equivalent)**
Location
- **Nelson, Lancashire**
- This is a _permanent_, _part time_ vacancy_ that will close _in 21 days_ at 23:59 BST_. _

**The Vacancy**

**Counter Supervisor**
**Salary**:£18,871.76 per annum (£24,734.46 full time equivalent)
**Hours**: 32 per week
**Weeks Per Year**:40 per year
**Contract Type**: Permanent
**Site**:Nelson & Colne College
**Closing Date**:Thursday 17 July 2025
**Interview Date**:Friday 25 July 2025

‘Would you like to be part of a team that aims to create the extraordinary?’

**Our Organisation**
This role is advertised by NCC Professional Services. Part of Nelson and Colne College Group, NCC Professional Services provides expert business support services to the wider College Group.

Nelson and Colne College Group is a beacon for educational excellence, made up of a family of colleges - Nelson & Colne College, Accrington & Rossendale College and Lancashire Adult Learning. The College Group is the only Further Education college in Lancashire to be graded as ‘Outstanding’ under the new Ofsted inspection framework.

Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, employer training and adult learning provider delivering exceptional teaching and learning to all ages and at all levels.

**The Exciting Role**
A new and exciting opportunity has become available for a Counter Supervisor to join our Refectory team on a permanent basis. The role involves working 32 hours per week, on a 40 week per year contract.

The role will be based at our Nelson & Colne College campus, but travel to other sites may be required.

**What You Will Be Doing**:

- Overseeing the front-of-house operations of the busy college Refectory, ensuring efficient and effective service, maintaining high standards of food hygiene and customer service.
- Assisting with the serving of meals, ensuring correct portion control and allergen awareness.
- Assisting with general kitchen duties including cleaning.
- Taking responsibility for regular ordering and stock control.
- Support the Catering Manager with maximising profitability within the college catering service. For example: upselling, minimising waste, portion and stock control.
- Responding to any day-to-day technical point of sale issues which may arise.

**What We Are Looking For**:

- Experience of working within a busy, high volume, catering operation.
- Experience in customer service.
- Possess excellent communication and relationship building skills.
- A team player who can display initiative, be positive and enthusiastic.
- Basic food hygiene certificate.
- Demonstrate a commitment to equality and diversity, customer service and quality assurance.
- Suitability to work with children, young people and/or vulnerable adults.
- Ability to multi-task and meet deadlines.

**What We Offer in Return**:

- Generous annual leave entitlement increasing to a maximum of 28 days (with service), plus Bank -Holidays and closure days - totalling 41 days per year
- Access to a workplace pension scheme - with employer contributions of 5%
- Enhanced occupational sick pay scheme and access to family friendly policies and benefits
- A range of health and wellbeing benefits and support
- Staff recognition scheme, including long service awards
- Free on-site parking on all College sites

**Further Questions?**

**The Company**

The Nelson and Colne College Group is an Ofsted Outstanding Further Education College with a high performance and ambitious culture.

The Group was born in November 2018 with the successful merger between Nelson and Colne College and Accrington and Rossendale College. Prior to that, pan-Lancashire adult community learning provider, Lancashire Adult Learning, became part of the family in 2016.

We are home to 2,400 16-18 year old A Level and vocational students, 16,500 adult learners, 1,300 Apprentices and 400 Higher Education students.

Expertly led by Principal and CEO Lisa O'Loughlin, the College Group delivers year on year improvement, growth and most importantly, highly successful students and Apprentices.

The success of our communities, employers, partners and economy is key to all that we do. We have forged valuable partnerships and a shared vision with like-minded organisations and individuals, creating a network of opportunity and excellence.

Our highly skilled staff are committed to raising and supporting aspirations, providing social mobility and an essential talent pool for the local, regional and national economy.

**The Benefits**

**Pay & Conditions**

**Rewards & Recognition**

**Facilities & Working Environment**

**Professional Development**

**Health & Wellbeing**

**Equality, Diversity & Inclusion