Housekeeper

2 weeks ago

Hexham, United Kingdom Walwick Hall Hotel Full time

Walwick Hall Country Estate is located near Humshaugh, Hexham on the Old Military Road in Northumberland. It combines a Grade II-listed country house hotel and seven luxury self-catering suites, a purpose-built spa and leisure facility and offers a range of dining options to both residents and non-residents.

The business is now in need of a **Housekeeper** to join our existing team. Working with the long standing team and Head Housekeeper to deliver outstanding presentation of our rooms and suites, our public areas along with the apartments of Chesters Stables.

As a Housekeeper you will be tasked with changing the linens on beds as well processing the cleaning of these in our in house laundry. Immaculate presentation of all areas of the Hotel is the passion of our housekeeping team.

**HOUSEKEEPER DUTIES AND RESPONSIBILITIES**:

- Assist with laundry when necessary.
- Cleaning hotel public areas.
- Servicing guest bedrooms and bathrooms to the Walwick Hall standard.
- Ensure guest requests are met - e.g extra bedding, pillows, cots.
- Engage positively with guests and represent the business well.
- Advise of any stock items running low.

**PREREQUISITES**:

- Communicate clearly and effectively.
- Positive attitude and approach to work.
- Flexibility to assist in all Housekeeping areas.
- Ensure all equipment used is used in-line with training.
- Pride in maintaining standards
- Ability to work in a team and take instruction.
- Report any maintenance issues to your line manager immediately.
- At Walwick Hall, we provide great opportunities for extra training, and there is a clear progression route for those willing to go the extra mile._

While working in our world away from the norm is rewarding enough, we also have a number of generous referral schemes that will make your career with us all the more valuable, while our New Staff Incentive includes a reward of £1000 upon completion of a 6 month probation period.

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £13.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Hexham, NE46 4BJ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Housekeeping: 1 year (required)

Work Location: One location

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