Contract Support

1 day ago

London, United Kingdom Platinum Facilities Maintenance Services Full time

**Contract Support**

Join us here at Platinum Facilities, we're a leading hard services provider, focusing on technology and energy.

We're looking for a Contract Support Administrator to join our team and make a real impact. This role is a mix of on-site client support and office-based work in Bank, EC3V.

We're looking for enthusiastic professionals to join our vibrant team, utilising your extensive knowledge in managing CAFM systems, with a particular focus on Concept Evolution.

**General Duties**:

- Managing compliance, ensuring up-to-date and any remedial works are undertaken.
- Monthly, quarterly and yearly reporting, including run and review WIP reports.
- Ensure PPM’s and paperwork is up-to-date.
- Undertake daily calls with contract team to ensure efficient planning.
- Assist Contract Manager with CAFM, including PPM records, reactive works &reporting.
- PO's & invoicing.
- Plan/arrange call outs, maintenance visits, delivery of materials, and extra works.
- Ensure that reactive and PPM's are attended/rectified within the correct SLA time, ensuring KPI's are met/exceeded.

**Qualifications and Required experience**:

- Experience in a Contract Support role with a busy Facilities Management business (3 years min) - _Essential._
- Customer facing/interaction experience - Regular client interaction - _Essential._
- CAFM system experience (Concept) - _Essential._

**What we offer**:

- Great salary.
- 26 days annual leave (plus BH).
- Training, development opportunities.
- Progression routes to higher level positions.

**Job Types**: Full-time, Permanent

Pay: £31,000.00-£34,000.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Paid volunteer time
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Overtime

**Experience**:

- CAFM - Concept Evo or similar: 1 year (required)
- Facilities maintenance: 2 years (required)

Work Location: In person

Reference ID: LDNSUPP-06/25

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