Casual Store Assistant

**Company Overview**

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

Role Purpose:
Casual Store Assistants are responsible for carrying out the front-line selling effort, driving sales revenue for the organisation, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations.

Casual Store Assistants will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

Casual Store Assistants will have an opportunity to be offered working casual hours which can include days and weekends.

**Responsibilities**:

- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
- Maintain sales floor and/or stockroom standards with an eye to detail
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Housekeeping, cleanliness and general standards
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team

Knowledge & Experience:

- Past experience working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Availability to work extended hours during events
- Foreign language skills are beneficial but not essential
- Possess a fun, professional demeanor
- Knowledgeable of technical golf product range
- Ability to maintain high standards of organization and cleanness
- Proven ability to overcome obstacles while maintaining a positive, can do attitude
- Strong verbal communication skills

This casual work duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be assigned within the scope /level of the role.
- Tryouts are open at Fanatics Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now._

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.