Nights Supervisor

2 weeks ago

Birmingham, United Kingdom Garden Inn Birmingham Full time

**Nights Supervisor**:
Competitive Salary & Benefits

Garden Inn Birmingham, Birmingham B1 2HW

**The Role**:
As ‘Nights Supervisor’ you’ll be on the front line, delivering on our mission

You’ll understand the importance of a fantastic first and last impression to the happiness of our guests. You’ll be passionate with the ability to motivate, and support the team in order to meet your team financial goals and keep the department running smoothly. You’ll have high standards when it comes to guest experience and brand standards and you’ll take ownership and pride in your work.

**What you’ll be doing**:

- Customer service
- Coaching and Training
- Delivering brand standards
- Maintaining security and safety during night time hours
- Maximising opportunities to sell
- Service of food and drinks during night time hours
- Maintaining high standards of Health & Safety / Food Safety
- Checking guests in/out and completion of night audit
- Administration and Technology savvy
- Available to work when the team and customer needs you most

**What’ll make you a great fit for us here at Valor**:
You will never falter on striving for exceptional quality and standards. You’ll have a love for delivering amazing customer service as well as leading and motivating others.

You’ll be personable with excellent communication skills and have high expectations of yourself and others. You’ll demonstrate your passion by effortlessly engaging with guests, delivering on your promises and inspiring those around you.

**Why join us?**:

- Stays across the UK at employee rate (a HUGE discount)
- Discounted Friends and Family rates (that’ll make you really popular)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programmes
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.

**What you’ll become a part of**:
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

**Hotel Description**:
Hilton Garden Inn Birmingham Brindleyplace offers easy access to all the city has to offer. Perfect for guest

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