Project Manager

1 week ago

Kingston Upon Thames, United Kingdom The Source Full time

This interesting, fast growing business services company is looking for people with **_excellent communication skills, good planning and organizing skills and B2B customer communication experience_** to develop a career in client facing _**project management**_ for SaaS solutions. _**You may already be working as a project manager**_ or project co ordinator, or in a PMO role. _**Alternatively you may be looking for a career transition**_ from SaaS implementations, or helpdesk or B2B customer success / customer service related roles. **_Hybrid based, work from home plus one to two days a week in the Surrey office. _**Salary in the region of £40k to £50k pa, possible uplift for directly relevant experience

In this project manager role you will:

- **_plan, manage and organize projects_**including SaaS software platforms and service delivery
- **_manage relationships with client contacts at all levels,_** in varied roles including **_HR, Recruitment, Talent Management,_** IT and senior leadership
- **_use your communication, persuasion and influencing skills_** to manage customer expectations and manage projects to deadlines and budgets delivering a successful go live
- **_be mentored and access training_** in the solutions and in project methodology and governance
- **_work as part of a supportive and collaborative team_** with other PMs and business and technical consultants
- support and be supported by colleagues in the Surrey office by attending one or two days a week (more if you prefer) and when working from home

We are looking for
- work experience in a B2B role that entails _**communication with clients**_
- excellent_**verbal communication skills, and relationship building skills**_
- **_confidence, tenacity_**, ability to set and manage customer expectations
- **_interest in and aptitude for systems_** (this is not a highly technical role)
- **_strong organization, time management, planning_**_**and documentation**_ skills
- _**self starter mentality,**_ able to take the initiative, learn, network and tap into available support and mentoring
- motivation to develop a career as a PM

Useful additional experience and skills includes any of:

- previous project management, PMO or project co ordination experience
- experience with SaaS software implementation or support
- familiarity with **client contacts in HR, Recruitment or people development** roles and business processes
- **_foreign language skills_** for example French, German, Italian, Arabic or others in EMEA region

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