Sales Order Processor

1 week ago


Gateshead, United Kingdom Virtuoso Full time

**VIRTUOSO DOORS** is an industry-leading business, providing one of the largest high-end composite door ranges available. With a capability and capacity that continue to grow, Virtuoso Doors’ success is born from both the excellence of its products and the outstanding calibre of its people. Part of a group that includes Customade Group Ltd, Polyframe Ltd, Fineline Aluminium Design Ltd and Stevenswood we are expanding and operate from our manufacturing facility based in Gateshead.

In this role you will report to the Sales Order Processing Supervisor and will play a key role in the business by accurately and efficiently processing Customer orders.

**You will**:

- Check all customer order requests to ensure that we have all the details to enable processing, contacting customers with queries where necessary
- Prepare the quotations, gaining customer confirmation to any changes
- Check the processed orders to ensure accuracy, and liaise with the Planning team to verify that the dates are in line with the Customers expectations
- Check that all the information required to facilitate planning & scheduling is to hand and schedule a controlled flow of orders through to Planning & Production departments
- On completion of the job, file all paperwork into jobs ready for invoicing.

**Skills & Experience**:

- Previous order processing experience gained in a manufacturing environment is an advantage, but not essential as training will be provided
- Able to understand technical requirements and process accurately is essential
- Excellent attention to detail skills and data entry skills, with the ability to spot errors
- Strong people and communication skills, courteous and able to communicate well with customers and colleagues alike
- IT confident

**What we offer**:
**Salary**: £20,800pa

**Contract**: Permanent

**Hours**: Monday to Friday 8am-4.30pm

**Location**: Gateshead

**Benefits offered**:

- Company Progression
- Free onsite parking
- Death in service
- Uniform provided
- Discounts on our own products
- EAP Programme
- Training and Succession Planning

**_
Manufacture a better future, visit customade.co.uk/careers_


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