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THG is a fast-moving, global technology business that specialises in taking brands direct to consumers. Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients' brands globally.

We're powered by a global team of over 10,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it's this DNA that has supported our incredible growth.

We're always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you're ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.

**_ Being part of THG Orbit..._**

We are incredibly proud of our award-winning global customer solution, with over 600 dedicated employees orbiting our customers every need. We nurture and develop our talent through our in-house People Academy, providing a platform to grow and push your potential to the limit Our diverse, global operation is unique, and we embrace forward, fast thinkers looking to make an impact to THG Orbit. Our core values are what drives our people, they underpin the fundamentals of our orbiters being their best and experts at what they do every day for our customers. Recognition is what we are all about and our People Academy has been developed to reward, incentivise, and bring in a whole new approach to Customer Services and the way we operate. Our gamification initiatives encourage friendly and healthy competition between our Orbiters and drive continuous development into our Bespoke in-house built Leadership Academy You will have the opportunity to compete in your teams & individually and receive rewards based on your status, the aim of the game is to become one of our world class Legends Being part of our division is new, fresh and innovative, we pride ourselves on the integrity of our people and how we continue to evolve the Customer Journey through a multitude of digital platforms...

**_Being an Orbiter Linguist... What will my day look like?_**

Orbiter Linguist - Customer Service Experts at THG are expected to deliver a world class experience and exceed expectations.

Working within our International Orbit Division, autonomy is what drives our Orbiter Linguists to be the best they can be, making decisions to prioritise the experience across every site and platform, it is unlikely that any 2 days will be the same For you to achieve this and more, we request you immerse yourself into our world...
- Full commitment to the journey through every customer contact
- Demonstrate you are a brand advocate
- Striving for first time resolution
- Prioritisation of Customer Satisfaction
- Ability to adapt brand tone and have commercial awareness
- Confidence and ability to communicate across all digital platforms
- Flexibility and adaptability to a revolving world of Orbit
- Working to department targets
- Punctual/ reliable
- Calm and patient

**_ Why joining our International Orbit Division?_**
- Competitive salary
- Hybrid working policy
- 21 days holiday + Bank Holidays
- Gain an extra day of holiday each year of service
- Buy Holiday Scheme
- Discretionary Bonus Scheme
- Service Milestones Recognition and Rewards
- Gym, THG brands and Wellness discounts
- Progression scheme; Internal Personal Development and Leadership plan. Internal exclusive job opportunities
- Private Pension Scheme
- Employee Saving Scheme
- Tech Scheme
- Company internal and external events
- Onsite cafè
- Free parking
- Wellbeing Scheme
- Onsite Physio
- Onsite Doctor
- Onsite hairdresser/barber
- Employee Assistance Programme
- Onsite Mental Health First Aiders
- Wellbeing rooms
- Wellbeing weekly hours