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Western Dales General Practice Assistant

2 weeks ago

Kirkby Lonsdale, United Kingdom The Lunesdale Surgery, Kirkby Lonsdale Full time

**General Practice Assistant**

**Post**: General Practice Assistant (GPA)

**Accountable to**: GP Practice

**Responsible to**:
**Hours**: 37.5 hours per week, part time hours considered

**Salary**:
**Contract Type** Permanent

**Base**: Lunesdale Surgery

**Job Summary**

Western Dales Primary Care Network is looking to recruit 3 General Practice Assistants, 1 to be based within each of the following Practices, Lunesdale Surgery, Sedbergh Medical Practice and

Education England Competency Framework for General Practice Assistants.

The key requirements will be determined by the individual practices to best meet their needs and demands and dependent upon factors such as workload and staffing levels.

**Please note**

**This advert is for applicants interested in the Lunesdale Surgery vacancy.**

**Key Objectives and Requirements**
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve
- explaining treatment procedures to patients
- helping the GP liaise with outside agencies
- sorting clinical post and prioritising for the GP
- extracting information from clinical letters that needs coding; adding this to patient notes.
- Supporting with QOF reviews
- Support achievement of QOF and Impact and Investment Fund indicators
- Build and maintain good relationships with wider practice teams
- Carry out simple clinical work to support practices, such as blood pressures & phlebotomy
- Support administration for the Covid Vaccination Programme
- Communicate in a friendly and professional manner
- Communicate information clearly to a variety of groups, including healthcare professionals, patients and outside agencies.
- Have good technological skills
- Be willing to learn new skills and adapt to Practice needs.
- Arranging appointments, referrals, tests and follow up appointments
- Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy

**Key Objectives & Responsibilities**

The following are the core responsibilities of this PCN General Practice Assistant role. There may be, on occasion, a requirement to carry out other tasks, dependent upon factors such as workload and staffing levels.

**Patient Clinical Services & Administration**
- Arranging appointments, referrals, tests and follow up appointments.
- Completing simple clinical observations & investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy.
- Supporting the GP with immunisations/wound care, including the covid vaccination programme.
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve
- Work across the PCN to improve care for target cohorts of patients, as directed by PCN
- Clinical Director
- Other clinical responsibilities, as required
- Throughout this work you will work to practice and PCN protocols
- Recognise people’s needs for alternative methods of communication and respond accordingly

**Training and Education**
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Attend all relevant annual updates
- Inform the lead GP of any concerns regarding GPA role and any professional development needed
- Be aware of own professional boundaries and what to do when you have reached them

**Confidentiality**
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**General**

The post holder will:

- Participate in, and help to develop, a culture that promotes equality and values diversity.
- The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
- Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
- Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisation’s safeguarding protection pol