Legal Helpline Advisor
2 weeks ago
Legal Helpline Advisor - Employment
Location: Sheffield
Contract: Full Time, Permanent
**Salary**: £19,500 - £20,000
Free parking
Roles & Responsibilities:
- Taking inbound calls from new and existing clients
- Advising clients on new and existing claims in relation to employment matters
- Updating files and cases
- Transferring calls where appropriate
Legal Coverage:
- Unfair and Constructive Dismissal
- Wrongful Dismissal
- Equal Pay issues
- Discrimination and harassment
- Contract issues
- Redundancy matters
Required Attributes (ideal but not essential)
- 6 months experience working in an Employment Law environment
- 6 months experience working as a legal helpline advisor
- Excellent customer service skills
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