Test Administrator

5 days ago

Slough, United Kingdom National Foundation for Educational Research Full time

**Test Administrator & Product Operations Manager**
Slough/Hybrid
Are you a strategic thinker with strong problem-solving skills, a can-do attitude and a background in workforce planning? If so, fancy joining an international organisation whose mission is to help children and young people get the best education possible andmake a positive, lasting impact with a leading charity?
This is a new and varied role, where you will partner with our colleagues in HR and management in the strategic development of a programme of work we call Test Administration. We have around 600 UK-based TAs/coders - part of a workforce of 1,000 contingentworkers, worldwide.
You will lead on communication and engagement, ensuring we successfully engage our contingent workers in test administration to get the maximum possible output, high Net Promoter Scores and effectively deploy our resources.
This role has great scope and autonomy. You will be responsible for budget management and resource allocation, be the main point of contact for queries and the escalation route for concerns and complaints. This role will be continuous improvement-focused andwill review current processes including developing and delivering training.

**Requirements**:

- Strategic focus and ability to develop solutions that align with NFER’s business goals and developments
- Can-do/flexible approach, and ability to implement and manage change effectively
- Strong communication and collaboration skills
- A problem solver with an aptitude for innovation
- A leader who has a strong focus on delivery
- Someone who takes ownership for and directs communications, training, outputs, and approach
- You must be proactive, conscientious, and accountable
- Thrives when working at pace and under pressure
**Why NFER?**
NFER is a leading independent provider of insights and evidence into education. For over 75 years, we have been making a positive impact on education. Joining us, not only will your work make an impact, but you’ll also get to work alongside some of the UK’sleading educational and assessment professionals.
- Attractive salary
- Generous pension scheme and 5x life assurance
- 42 days of holiday per year, including Bank Holidays & additional discretionary days (pro rata)
- Flexible working with a work/life balance plus a lot of well-being and social activities
You’ll be based at our Slough office with a requirement to attend the office when the needs of your role can’t be met at home.
NFER is a not-for-profit organisation and an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This vacancy has been placed by Webrecruit on behalf of NFER.

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