Resettlement Support Worker

**Resettlement Coach**

**Salary: £16,253.79**

**Type: Permanent, Part time (16 hours per week)**

**Location: Bramlings House, Newbury**

**About the role**

We’re searching for a **Resettlement Coach** to join our friendly and hard-working team at A2Dominion.

**Key responsibilities**:

- Engage with prospective clients using a person-centered approach. Key to this role will be liaising with internal & external training providers to secure upskilling opportunities.
- Forge and maintain links with internal departments, partner agencies and other key stakeholders as appropriate, ensuring that good communication and co-operation is maintained to source relevant training opportunities that meet clients’ Invest in me goals.
- Report any concerns relating to safeguarding of vulnerable people using the correct procedures, attending case conferences and other meetings as required.
- Ensure that all relevant documentation and records are completed and submitted in an accurate and timely manner
- Handle complaints and representations in accordance with A2Dominion’s policy and undertake any necessary investigations.
- High level of relationship skills: empathy, mutual acceptance, supportive and constructive challenge; positive expectation for the future.
- Professional and value led with integrity, inclusivity and respect for diversity
- Flexibly deliver training & support around H&S, life skills, budgeting/managing finances, cooking and healthy relationships

At A2Dominion Care & Support we are transforming our services to being person-centred within a psychologically informed environment. If you’re not sure what this means - don’t worry as you’ll receive full training as part of your induction.

**More about you**:
You won’t necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable.

For example, you may:

- Have experience of working in a customer-facing role as a supervisor / manager.
- Have experience of motivating people who have complex and diverse issues including alcohol or substance misuse, mental health trauma and/or behavioural challenges.
- Have an awareness of Universal Credit and Housing Benefit, as well as voluntary and statutory support agencies.
- Have experience of coaching, motivating and performance managing teams.
- Have the skills to identify and manage risk, supporting others to do the same.
- Have a working knowledge of safeguarding measures and processes.
- Have excellent communication skills.
- Have exceptional administration and IT skills - especially Windows, Microsoft Office (Outlook, Word and Excel) including the collection and presentation of data.
- You will need to have a ‘can-do’ attitude, at times rolling up your sleeves to help your team to get stuff done. No two days are the same in supported housing, and flexibility is the key
- You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
- You should be able and willing to work flexibly across similar Care & Support services (transport costs reimbursed) in support of colleagues elsewhere - remember, this works both ways

**About us**

We are one of the UK’s leading housing associations. Our vision is to improve people’s lives through high-quality homes and services.

We operate across London and southern England, providing affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand.

Whilst we take a commercial approach to housebuilding, all the profits the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers.

**Choosing us is easy**.

We support our people and help you feel like you belong. We’ll invest in your learning and development, provide a competitive salary and a great range of benefit packages as well as the flexibility to balance your working and home lives.
- **A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will**:_
- actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an interview to disabled applicants who meet the minimum criteria for the job
- be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
- make reasonable adjustments as required

**Meeting the role requirements**
- **A2Dominion are proud to be a family friendly employer.**_

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a wor