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Pharmacy Business Unit Secretary

3 weeks ago

North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

To providing secretarial support to the Chief Pharmacist/Clinical Director for Medicines Management, deputies and Pharmacy Senior Management Team (PSMT), in addition to introduce and maintain effective administrative systems to enable the efficient running of the management office of the department.
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital.
We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us.
We have one of the most extensive patient experience programmes of any trust in England.
The post holder will be expected to (see job description for full details)
Arrange meetings/events for multiple participants, internal and external to the Trust, comparing options which are often conflicting, propose solutions and/or compromises.
Use analytical skills to make decisions regarding re-organising diaries for senior staff to accommodate competing demands and priorities
Undertake activities within the pharmacy that contribute to the efficient and effective delivery of medicines/care to patients.
Be the first point of contact for patients/other users of pharmacy services, who may have an enquiry, wish to complain or speak to a member of PSMT’
Assist PSMT in monitoring sickness absence, annual leave, special leave, flexi time and study leave of pharmacy staff (in liaison with HR Advisor)