Breakfast Supervisor

**Breakfast Supervisor**

**Full Time**

**40 hours per week**

**£24,000 per annum**

**Plus,** **on top of your salary you can** **earn up to £400 service charge per quarter**

**(based on eligibility)**

**_
Who we are:_**

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

**_
The Role:_**
- Engaging with guests and team members to meet and exceed their needs
- Making sure the ambiance and standards of presentation within the restaurant, lounge areas and bar exceed expectations
- Ensuring continuous learning and development for both yourself and the team
- Identifying new ways to surprise the customer and delivering the highest standard of service
- Handling any customer complaints, fulfilling duty management shifts and ensuring any service recovery is completed to the guest’s satisfaction
- Keeping up to date with the industry and market both locally and nationally
- Proactively instilling the Swinton Estate values in every interaction with staff and guests alike

**_
- **_ _**Experienced at a similar level in a red star hotel
- People focused
- Highly motivated with a can-do attitude
- Able to communicate effectively with guests and team members
- Focused on providing excellent customer service

**_Package description_**
- _ _Starting salary of £24,000 plus quarterly service charge up to £400.00
- 30 days annual leave (including bank holidays) increasing with service
- Summer party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Complimentary meal when on duty
- Team Member of the month awards
- Refer a friend scheme up to £500.00 for a full-time member of staff
- Full Uniform
- Full benefits package and company discounts across the estate
- Learning and Development opportunities to grow and progress through our business