Admin Customer Assistant

6 days ago


Wakefield, United Kingdom Cordant Contact Centre Full time

Temp hourly rate/annual salary: 9.90 GBP
Proposed Start Date: ASAP
End Date/Duration: 3 months with possible extension
Shift Timings: 9 AM - 5 PM
Job Title: General Ledger Admin Assistant
Address: Phoenix House, Topclife Lane, WAKEFIELD WF3 1WE
Training will be provided
A little bit about the team
NHS Shared business Services provides a Financial Service to our NHS clients. Our team is a customer focused environment, providing services that includes the provision of financial ledger, maintenance of a standard interface gateway into the general ledger,and the full integration of the sub and general ledgers. Also included are flexible month and year-end closing, with system generated non purchase order (non-PO) and Goods Received Not invoiced (GRNI) accruals reporting and interface file upload.
**Vacancy Overview**
Key responsibilities
Logging queries from mailbox onto CRM system
Data Input
Supporting the team with the reconciliation pack process
Running monthly reports
Answering the teams group telephone line and logging calls into CRM
Processing ledger reopening’s on client request
Other ad hoc duties instructed by management team
**Essential Skills**
Needs to be able to competent use Microsoft Outlook, Excel, Word etc
Professional telephone manner
Able to escalate quickly to senior members of the team
Good personality and able to interface with other team members
Excellent team player
Good organisational skills
Previous administration experience
Pro activeness
**Cordant People is an Equal Opportunities Employer


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