Reading Room Security Officer

4 days ago

St Pancras, United Kingdom The British Library Full time

**Contractual hours**

36

**Basis**

Full time

**Job category/type**

Security

**Date posted**

07/08/2024

**Job reference**

R00000596

**Location: St Pancras**

**Hours: Permanent - Full time**

**Grade: D**

**Salary: £24,617 per annum**

As the first point of contact for all Reading Room users, deliver a high standard of customer service, demonstrating the Library’s core values at all times.

Additional information

This role incorporates a Monday to Saturday Reading Room Security operation, which will require the post holder to adhere strictly to a shift rota. The shift rota will require the post holder to work 4 days a week that will incorporate 2 x 11½ hour shift and 2 x 8½ hour shift.

You will need to demonstrate the following competencies.

Minimum requirements (essential)

Proven customer service experience

Ability to work calmly and professionally under pressure

Excellent observational skills

Ability to work on own initiative and independently

Ability to work constructively within a team displaying support and flexibility

Ability to adapt to a changing environment

Excellent verbal and written communication skills

Additional requirements (desirable)

Knowledge of the Reading Room Terms and Conditions

Knowledge of the British Library’s Collections

Clear and confident in working in and contributing to change and improvement

Confident and experienced in working with IT

Current 1st Aid At Work Certificate

As one of the world’s great libraries, our duty is to preserve the nation’s intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present, we have well over 170 million items, in most known languages, with three million new items added every year. We have manuscripts, maps, newspapers, magazines, prints and drawings, music scores, and patents. We make our collections and programmes available to all. We operate the world’s largest document delivery service providing millions of items a year to customers all over the world. What matters to us is that we preserve the national memory and enable knowledge to be created both now and in the future by anyone, anywhere.

In return, we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library contributes a minimum of 28.97% (this may be higher dependant on grade. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3 month period. This is on top of 25 days holiday from entry and public and privilege holidays.

**Closing date: 1st September 2024**

**Interview date: W/C 16 September 2024**

**We are unable to provide sponsorship under the UK Skilled Worker visa for this role, as it does not meet the eligibility criteria required for this immigration route

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