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Cleaning Supervisor

2 weeks ago


St Helens, United Kingdom Waterside Training Limited Full time

Waterside Training Limited is a reputable training company located in St Helens, specialising in engineering, manufacturing, and technical apprenticeships.

Waterside Training provides cleaning services to St Helens College and Knowsley Community College. In this role, you will support the Cleaning Team Leader in delivering high-quality cleaning operations, helping to lead the team and ensure that the main Town Centre campus at Water Street, St Helens (WA10) remains a clean, safe, and welcoming environment for students, staff, and visitors.

In delivery of the service level agreement for St Helens College, we are looking for an organised and enthusiastic leader who can naturally lead a team to deliver consistency of cleaning throughout the site. The ideal person will perform cleaning and leadership duties at a comparable level of responsibility to the Cleaning Team Leader and will deputise to cover for periods of absence.

You will work closely with the Cleaning Team Leader and Cleaning Operations Manager to follow directives and to assist with the day-to-day operations of the site ensuring our standards are being met by all our team.

**KEY DUTIES**

The role will involve duties such as;
- To carry out and assist with all cleaning duties to the agreed standard as detailed by the Cleaning Team Leader carrying out all cleaning tasks and duties as required.
- To assist the Team Leader with tasks to supervise and monitor the quality of work completed by our cleaning operatives.
- Assist and complete training with cleaning operatives as directed by the Cleaning Team Leader. Undertake any necessary training as required by the role.
- To deputise in absence of the Cleaning Team Leader when needed to cover and lead the team. You will be required to open up the building and ensuring the site runs effectively and be the point of contact in the Cleaning Team Leader absence. In this position of responsibility, you will be required to report any problems to the Cleaning Operations Manager.
- Create and maintain a productive and orderly working environment collaborating a positive team reporting any problems to the Cleaning Team Leader or Cleaning Operations Manager.
- Communicate effectively to all cleaning operative’s necessary instructions, inductions, training, cleaning initiatives and drive company policy and procedures.
- Ensure the effective and regular feedback to the Cleaning Team Leader on operative performance, cleaning activities, building maintenance, cleaning problems or improvements as required.
- Manage daily requests for ad hoc cleaning raised on the College ‘helpdesk system’ and any additional requests for general cleaning services and direct appropriately to operatives.
- Assist with cleaning schedules as directed by the Cleaning Operations Manager and Cleaning Team Leader as required working with cleaning operatives to roll out cleaning schedules.
- Comply with all health and safety responsibilities of employees in line with health and safety regulations, company health & safety policy, COSHH guidelines, and risk assessments.
- Record and report all accidents and incidents to the appropriate personnel in accordance with the Health & Safety Regulations and Company Policy and assist with any investigations.
- Assist in the management of cleaning supplies ensuring you have sufficient stock for the month and complete any supply related tasks as directed by the Cleaning Team Leader.
- Attend meetings with Cleaning Operations Manager, Team Leaders, Estates and HR to discuss all cleaning concerns.
- Accurately record all time and attendance for all cleaning operatives recording attendance, sickness and absence management on a daily basis reporting concerns to the Cleaning Team Leader.
- Contribute to the overall performance of the Service Level Agreement to support cleaning initiatives to drive high cleaning standards throughout the site.

If you enjoy working in a fast-paced environment, have experience and success in leading teams and motivating others, but most importantly have high standards and expectations, we would like to hear from you.
- Previous supervisory experience in a cleaning or facilities role.
- Excellent communication and leadership skills.
- Strong attention to detail and organisational abilities.
- Ability to work independently and as part of a team.
- Knowledge of COSHH and health & safety standards (training can be provided).
- Able to work 30 hours per week from 5.30 a.m. to 2:00 p.m. from Monday to Friday each week.
- Be reliable and have excellent time keeping skills to cover in periods of absence of the Team Leader.

We stride to deliver an excellent service along with high standards of cleaning in line with our standard operating procedures. Full training will be provided in the use of cleaning equipment and safe use of cleaning products to be compliant in line with Health & Safety processes along with providing a full uniform.

Join us in making a difference where cleanliness su