Receptionist / Front of House

7 days ago

Leeds, United Kingdom pyramid8 Full time

Pyramid8 are currently recruiting for a receptionist to work in a dynamic, interesting and fast paced company, they are truly one of a kind in the management of Fleet Vehicles. The business is expanding, and they are looking for an enthusiastic, confidentand professional individual to work as a Receptionist.

Being Front of House the Receptionist will be the first point of contact for greeting customers who come to offices and answering the phone to all customers. Some of these are high profile individuals and a first class service is expected. There is opportunityto develop and progress in this role and this is reason the vacancy has arisen.

**Role**
- Playing a full and active part in the day-to-day running of the front of house operation, the meeting areas and showroom environment, including:

- Supporting the sales and commercial team to deliver an extraordinary customer handover experience for those customers and VIPs collecting vehicles on-site through your extensive knowledge of the Company, in-depth understanding of its products and services,and unparalleled level of customer service
- Welcoming all guests, building a genuine rapport, anticipating their needs and responding both efficiently and professionally, handling enquiries politely and efficiently, resolving issues and redirecting to appropriate individuals and departments
- Maintaining and enhancing the brand experience

**Experience**
- Previous experience in a customer service environment
- Confident, with excellent communication skills that inspire trust in colleagues and customers alike
- A real people person, you’ll come across as effortless and genuine when talking to our customers
- Able to leave a lasting positive impact
- Outgoing, energetic and able to work with the public
- Well-presented
- Highly organised and conscientious, able to plan and prioritise workload, multitask and work efficiently to tight deadlines
- Able to work with mínimal supervision with excellent organisational and planning skills

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