Reception Supervisor

1 week ago

Twickenham, United Kingdom Sofitel London Heathrow Full time

**Reception Supervisor**:

- Up to £25,320*

**We treat our people like family and our guest like royalty**

Linked to Terminal 5 of Heathrow Airport, the Sofitel London Heathrow is a luxury haven that offers unrivalled facilities designed for the global traveller and a personalised service from the heart. With over 600 bedrooms, 45 meeting spaces and fine dining options, guests can indulge in - and celebrate - the French way of life at Sofitel.

We are looking for a **Reception Supervisor **who will represent our brand by delivering and exceeding our guest expectations.

**What we are looking for**:

- Previous experience as a **Reception Supervisor **or Team Leader in a hotel would be beneficial but not essential
- Your passion will be to wow our guest with amazing service and efficient check in and out.
- You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
- You are a great leader and strive to develop the reception team
- You will have the ability to remain calm during difficult situations or in a very busy environment

**What do we offer**:
Our **Reception Supervisor** receive some excellent Company benefits:

- A very competitive salary
- 28 days paid holiday with an extra 5 days, following 5 years’ service
- Discounted hotel room rates across our hotels, for you and friends and family
- Fantastic Training and Development opportunities
- Uniform and Complimentary Dry Cleaning
- Free Meals on shift
- Unrivalled Career Progression prospects

***Annual salary includes estimated annual service charge of £1,920

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