German Speaking Customer Specialist

3 days ago

Cambridge, United Kingdom French Selection UK Full time

FRENCH SELECTION UK **German Speaking Customer Specialist** Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, French Speaking, Coordination, Administration, Sales, inside sales, Sales support, Key Account, Export coordination, international Customer service, Export, Logistics **Salary: up to £28,000 pa DOE** **Based in: Cambridge** At commutable distance from St Neots, Northampton, Bedford, Milton Keynes, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds, Ref**:792SN2** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 792SN2 Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. **The Company**: Our client is a growing company, Leaders in their field **Main duties**: First point of contact for customers, delivering a high customer experience to gain new business, maintain current business and support the continuous growth of the business. **The Role**: - To have strong relationship with new & existing clients - To create & maintain information on the company database - To process and maintain customer orders via ERP system - To create new customer accounts and maintain accurate customer records - To respond to customer enquiries and issues in a timely manner - To liaise with Production Planning, Purchasing, Shipping, Warehouse etc - To liaise with colleagues to progress the prompt dispatch of goods - To work closely with the Global Sales Managers - To resolve product or service problems by clarifying the customer's complaint - To work as part of a team and autonomously at times - Fluent in German (written & spoken) in addition to English - Essential - Previous experience working in a similar role (Customer Service/Sales Administration/ Pre-Sales) - Excellent communication & interpersonal skills - Confident, proactive & dynamic - Computer literate (excel/MS Office ) - Able to work to tight deadlines and prioritise in a fast paced environment - Creative person, able to provide new solutions/ideas - Additional languages are advantageous **The Salary**: Up to £28,000 pa DOE French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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