Billing Assistant

1 week ago

Manchester, United Kingdom Fournet Full time

We are looking for an adaptable and enthusiastic Billing Assistant to join the Finance to help support with all aspects of billing.

About Us:
FourNet is one of the fastest growing technology businesses in the UK; listed in the Sunday Times Tech Track 100 and the FT1000 Fast Track, we are recognised as the fastest organically growing business within our sector by Megabuyte. As one of the UK’s most successful cloud and managed services providers we have grown year on year for the last 17 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK.

**Scope of responsibilities**
- Responsible for raising accurate and timely sales invoices and credit notes in line with FourNet guidelines, and to produce monthly reports.
- To be responsible for FourNet web billing
- To provide revenue assurance on monthly billing and fixed reconciliations
- To check supplier invoices on recurring network services side
- To fully understand FourNet billing platform to ensure revenue and costs are understood
- To be able to effectively communicate with customers for any billing queries
- To calculate monthly and partner commissions
- Ensuring all rejects are cleared
- Creating and importing new tariffs and service charges
- Setting up new customers in line with FourNet policy
- Dealing with billing queries
- Cease of services through Ability
- Raising of project invoices
- Assisting with accounts receivable tasks
- Assisting with commissions
- Strong Customer Service, Organisational and Strategic Planning Skills
- Previous Service Desk experience (desirable but not required)
- ITIL Foundation Certificate (beneficial but not necessary)
- Evidence of strong customer focus and passion for delivering service excellence and commitment

**Technical Profile**
- Advanced excel skills
- Exceptional analytical ability with the willingness to take ownership
- Excellent interpersonal skills

**Personal Attributes/Skills**
- Problem solving skills
- Excellent communication and collaboration skills
- High levels of accuracy and attention to detail
- Self-motivated and a team player

**Traits and Behaviour**
- Focus on customers - committed to providing the best service to our customers in all that they do
- Working Together - Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
- Can Do Attitude - Takes personal responsibility for getting things done
- Growth - Proactively seeks ways to improve and grow the business

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in MANCHESTER

Reference ID: Billing Assistant

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