Customer Service Representative

2 weeks ago


Bradford, United Kingdom Z1 TELECOM LTD Full time

Customer Service Representative

Due to our growing customer base, Z1 Telecom are looking for an exceptional Customer Service Representative to join our customer care team.
Who are we?
Z1 Telecom are a telecoms engineering company and a provider, we cater for all businesses across the UK, small and large, delivering outstanding service and care for a fraction of the price.

Who are we looking for?

The role of customer service representative requires you to be a people person. Our clients come from a range of industries and backgrounds, so we need someone who can tailor their skills to everyone.
A problem-solver: As a customer service representative at Z1, you will come across a range of problems small and large, such as; broadband outages, faulty handsets, and setup changes. You will be expected to manage these problems swiftly to ensure zero downtime for our clients.
Outside-the-box thinker: This role will require you to take some initiative, as no two problems are the same. Sometimes you will be able to fix a fault on your own, but it will be your job to ensure a problem is fixed by utilising the colleagues and resources at your disposal

**Job Types**: Full-time, Permanent

**Salary**: From £19,627.60 per year

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Bradford, BD5 8HB: reliably commute or plan to relocate before starting work (required)



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