Team Administrator

The Adult CLDT Trafford ( Community Learning Disability Team) has an exciting opportunity for a full time Team Administrator to support our learning disability service which is based in Waterside House, Trafford.

We are looking to recruit a motivated, enthusiastic and highly organised individual who is committed to working to provide confidential, accurate and timely administrative support to the team.

We are a well-established and supportive multi-disciplinary team who work across the borough of Trafford in South Manchester to support adults with learning disabilities to lead full and healthy lives.

**The team administrator will**:

- process referrals made to the team and update electronic records
- answer telephone queries, signposting appropriately, whilst demonstrating compassion and maintaining professional boundaries with callers
- liaise with GPs, Social Workers and other agencies responding to queries appropriately ensuring confidentiality at all times
- have excellent communication skills
- have previous experience of working in an administrative role, including minuting meetings, and will be able to organise their own workload to meet deadlines

You will be well supported by a resource manager and will have access to regular supervision and a personal development plan with opportunities to further develop their skills.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team who are actively working to make a difference to adults with learning disabilities and their families then this is the post for you

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside. We provide physical, mental health and learning disability services to a total population of around one million people.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

Visit our ‘Working for us’ pages on our website to find out more about why you should choose CWP.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

Please download a copy of the job description for details.

Recruitment selection processes are based on competence (see Person specification) and values.

To ensure that we continue to provide ‘Outstanding for Care’ (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached “Update Service Applicant Guide” document for further information.

New entrants to the NHS will commence on the minimum of the scale stated above.

01244 393100 and quote the vacancy reference number.