Parts Assistant

2 weeks ago

Didcot, United Kingdom The Figaro Shop Full time

**Parts Assistant**

**The Figaro Shop**

Are you passionate about the automotive industry and eager to be part of a leading team? The Figaro Shop, the world’s top specialist for Nissan Figaros, is looking for a dedicated and enthusiastic Parts Assistant to join our expanding team in Didcot. With over a decade of expertise, we transform classic Figaros into stunning cars, providing exceptional service along the way.

**Your Role**:
As a Parts Assistant, reporting to the Parts Manager, you’ll be an essential part of our operations, handling parts procurement, managing customer enquiries, and maintaining our digital parts database. Your efforts will directly contribute to the smooth running of our parts department, driving sales and ensuring high levels of customer satisfaction.

**Key Responsibilities**:

- **Customer Service**: Manage parts enquiries and orders efficiently, maintaining accurate records while delivering first-class service to all customers.
- **Sales Performance**: Achieve sales targets by identifying opportunities to maximise profit and boost incremental sales.
- **Technical Support**: Maintain and update our online parts database, including photography and editing to enhance the presentation of our products.
- **Inventory Management**: Control stock levels, update pricing, and ensure the parts storage area is clean, organised, and safe.

**What We’re Looking For**:

- Proven experience in automotive purchasing or parts management.
- Strong IT skills, including website management.
- Proficiency in photography and editing.
- A track record of hitting sales targets and supporting team success.
- Excellent organisational and attention-to-detail skills.
- Strong interpersonal skills, with a customer-first mindset.
- Ability to work independently and manage pressure effectively.
- Full UK driving licence required.

**Why Work with Us?**

At The Figaro Shop, we’re committed to fostering a rewarding and supportive environment for our team members. Here’s what you can expect:

- **Competitive Salary**: Starting from £26,000 per year, plus potential performance bonuses.
- **Job Security**: Full-time, permanent position with a respected company.
- **Career Growth**: We offer training and development opportunities to help you progress.
- **Benefits Package**: Access to company events, health and wellbeing programs, and exclusive discounts.
- **Pension Scheme**: Secure your financial future with our comprehensive pension plan.
- **Uniform & PPE Provided**: All necessary uniforms and PPE supplied to ensure professionalism.
- **Referral Bonus**: Get rewarded for bringing talented individuals to our team.
- **Generous Holiday Package**: 20 days annual leave, plus bank holidays and a Christmas shutdown.

**Working Hours**:
Monday to Friday, 8:00 am - 5:00 pm

**Location**:
Office-based, Didcot

Pay: From £26,000.00 per year

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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