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Leisure Assistant
2 weeks ago
**Leisure Assistant**
**Location: The Mole Resort**
**Basic Salary **:23,912** **salary** plus class incentives**
**Hours per week: 40**
**Deadline to apply**:
Here at The Mole Resort, we have lunched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.
As a Leisure Assistant you are required to provide a professional, friendly service to our guests demonstrating a good understanding of the products and services available.
**What will I be doing?**
As a Leisure Assistant at The Mole you will assist visitors to the Spa with direction and understanding of the facilities. You will also be responsible for keeping the area in a clean and tidy condition for client’s comfort, as well as work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Taking leisure bookings and checking in guests
- Handling membership inquiries
- Payment handling and financial control
- Lead fitness classes
- Develop customized fitness programs tailored to guests' needs, ensuring safety and effectiveness.
- Ensuring facilities are maintained to the highest standard
- Reporting any faults or maintenance issues to the correct department
- Following operating procedures for opening and closing the facility
- Communicating to guests in a professional friendly manner
- Complying with current health and safety legislation
- Liaising with other departments promoting teamwork
**What are we looking for?**
To successfully fill this role as a Leisure Assistant at The Mole, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Level 2 Certified Personal Trainer accreditation from a recognized fitness organization
- Any additional class qualifications such as spin, aquafit, exercise to music, pilates, yoga, pool plant operator, first aid would be preferable
- Good communication skills
- Commitment to delivering high levels of customer service
- A neat and tidy appearance and adherence to uniform requirements
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
- Previous experience in a hospitality or leisure environment is advantageous
Although previous experience would be beneficial, it is not essential as full training will be provided.
You will be key in delivering our brand of fabulous stays and active days.
**What’s in it for me?**
There’s plenty of perks when it comes to joining the Mole Resorts team which include;
- Competitive rates of pay, reviewed annually.
- Discounts available across a range of quality products from supermarket shopping to wellington boots
- Local cinema and days out discounts.
- Employee Assistance Programme to help with life’s challenges.
- Complimentary use of spa facilities
- Discount on food and drink on site
- Restaurant and hotel discounts across the region.
- Share of service charge
- Staff fully equipped rest area with staff meals
- Flexible working and shared holiday
- Attentive onboarding programme
- Fantastic discounts across L+R Hotels
We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.
We value each and every staff member so please come and join us, who knows where it will take you?
INDLEISURE
