Facilities Assistant/ Portering

Facilities Assistant
We are looking for a Facilities Assistant/ Theatre Portering to join us. This post is primarily performing Portering duties but when required you may be expected to cover cleaning and catering in clinical, non-clinical and public areas of the premises. The post holder is expected to meet the National Specifications for Cleanliness in the NHS, maintaining cleaning and housekeeping standards. Experience in a similar role would be desirable but enthusiasm and experience of working in a team are equally important.
You would enjoy a range of NHS benefits. The Trust is committed to continued personal development.
Facilities Assistant / Portering
Band 2 position
Hours are 11am - 7pm Monday
- Friday
Applicants must be flexible within the role above.
To provide Facilities/Portering support to the Trust.
Please see job description for more detailed duties and responsibilities.
This will include Domestic, Catering & Portering duties as it combines all three roles. But for this position it will be mainly Portering services.
To provide and maintain a clean and hygienic environment for Trust staff, patients and their visitors, in line with the National Standards of Cleanliness.
The role demands to be flexible, innovative and self-motivated to achieve clearly defined operational goals for the team and personal professional development.
To provide support to the Portering, Domestic and Catering Team and carry out various tasks within this role.
To comply with the National standards of cleanliness 2021 and the Food safety hygiene regulations 2006. National Cleaning regulations have now changed to 2021 National cleaning standards.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.
At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Key Responsibilities
Wear correct and clean uniform whilst on duty.
Attend departmental meetings as appropriate.
To contribute positively to the effectiveness and efficiency of the team.
Main tasks
The following gives an overview of the key main tasks for this role, but tasks may vary depending on team or location:
Catering Responsibilities
To ensure strict adherence to all policies and procedures in relation to food hygiene, including HACCP, (Hazard Analysis of Critical Control Points) personal hygiene and cleaning down procedures.
Carry out the regeneration of prepared meals, preparation of salads and sandwiches, and any other food items as required.
Ensure that the patient meals are placed in the appropriate ward trolleys at the correct time and ready for service.
To prepare and serve food and beverages as required.
Use of cash register if required.
To ensure security is maintained at all times.
Completion of departmental paperwork as required.
Assist with the service of patient, visitors and staff meals.
Provide the appropriate amount of crockery and cutlery in advance of service times.
Ensure that food presentation, portion control, temperature and quality standards are adhered to.
Patient/Customer Care Responsibilities
To maintain the confidentiality of information about patients, staff and other health service business and meet the requirements of the General Data Protection Regulation (2018) at all times.
Communication with colleagues, other members of staff, patients, visitors and members of the public.
Cleaning Responsibilities
Remove / replace / clean curtains and blinds as necessary.
Clean all hard floors and mop daily.
Empty, clean and replenish waste bins.
Seal waste bags and carry out appropriate waste disposal procedures.
Clean internal glass and ledges.
Clean all sanitary areas.
Maintain equipment in a clean and serviceable condition.
Maintain and respect the privacy and dignity of patients whilst carrying out Facilities duties.
Thoroughly clean beds.
Replenish bed linen on patient discharge or as needed.
Damp dusting of furniture, fittings, interior glass and any low level cleaning requirements.
Replenish consumables - for example, paper towels, soap, toilet rolls.
Adopt a flexible approach, as you may be required to work at any Trust site.
Ensure the correct storage of all items.
To issue and collate inpatient menus.
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