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Ecommerce Executive

2 weeks ago

Manchester, United Kingdom The Fragrance Shop Full time

Discipline:

- E-Commerce
- Job type:

- Permanent
- Job ref:

- 006882
- Published:

- about 10 hours ago

**About The Fragrance Shop**:
Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. With over 220 stores nationwide and a fast-growing digital presence, we make luxury and mainstream fragrances accessible to all.
As we enter a major phase of digital growth — including the launch of a brand-new Shopify site and international ecommerce expansion — we’re looking for a commercially sharp, detail-driven Ecommerce Merchandiser & Trade Executive to help shape the future of our online business.

**Why You’ll Love Working Here**:

- Vibrant, modern HQ in Trafford Park with free parking and excellent transport links
- Free onsite gym — perfect for pre
- or post-work workouts
- Generous staff discounts on a huge range of fragrances
- Collaborative and fast-paced culture with space to own and drive digital initiatives
- Real career progression and development within a growing ecommerce function

**The Role**:
Reporting to the Ecommerce Manager and working alongside two other Ecommerce Executives, you’ll support the day-to-day running of our ecommerce platforms. This includes site merchandising, trading performance, and product content — with a strong focus on driving customer experience and commercial results.
You’ll also play a key role in supporting the launch and merchandising of a new concept website on Shopify, contributing to its setup and optimisation.

**Key Responsibilities**:
**Online Merchandising**:

- Merchandise products and categories for maximum visibility and conversion
- Keep homepages, landing pages, and promotional edits fresh and relevant
- Assist with merchandising and setup of a new Shopify site

**Trading & Analytics**:

- Monitor key ecommerce KPIs including revenue, AOV, traffic, bounce rate, and conversion
- Use reporting tools and analytics to support performance insights and recommendations
- Identify optimisation opportunities to improve customer journey and trading results

**Content & Product Management**:

- Maintain accurate product content, imagery, and descriptions
- Ensure promotional offers, banners, and seasonal content are updated on time
- Optimise product detail pages (PDPs) to drive conversion and support SEO

**Cross-Functional Collaboration**:

- Work closely with internal teams including CRM, SEO, Paid Media, Social, Marketing, and Buying & Merchandising
- Support product launches, promotional campaigns, and seasonal planning
- Brief in content and creative needs to internal and external teams

**Skills & Experience**:

- Experience in an ecommerce or merchandising role, ideally in a retail environment
- Familiarity with ecommerce platforms; Shopify experience is a plus
- Strong attention to detail and confident working with data
- Proficient in MS Office and Excel; basic HTML knowledge helpful
- Understanding of ecommerce marketing channels (SEO, PPC, Paid Social)
- Organised, collaborative, and eager to learn in a fast-paced team