Customer Service Advisor

2 weeks ago

Larbert, United Kingdom FMG Repair Services Full time

**Customer Service Advisor**

**Falkirk**

**Salary up to £23,000**, depending on skills and experience, with company benefits and bonus

This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Falkirk.

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention which is why an important aspect of the role is to prepare job cards and files as necessary,all the while maintaining and efficient and effective filing system for associated paperwork. You will also need to be able to provide vehicle progress reports when requested by the customer. You will arrange and allocate courtesy cars for customers and oncompletion of the job, collect payment from the customer, paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies.

You will report into the General Manager who has been with the business for a number of years. They are as passionate about Customers as they are about their Team and is absolutely determined to make their Bodyshop the best in group. It’s an amazing team

**About You**

As a Customer Service Advisor, we would like you to have an interest and passion in what we do. With a professional appearance we would also appreciate it if you have a customer focus and teamwork mentality and are IT Literate. Problem solving and understandingwhen to escalate problems would be highly advantageous as would the ability to identify and fully support development of retail sales opportunities. As a given you must have experience working in fast paced role, within the automotive industry, be that dealership,accident repair, or sales.A full UK Driving Licence is also an essential requirement for the role.

We will help and support you with the rest.

**As a Customer Service Advisor, we offer**:

- A competitive starting salary with an amazing bonus scheme.
- Additional employee benefits (including employee assistance, life assurance, pension, colleague assistance programme, retailer discounts, bike to work scheme and many more)
- A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training.

**Be part of the future of FMG Repair Services

  • Customer Service Advisor

    2 weeks ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you ready to embark on a rewarding part-time journey in Customer Service? If you thrive on excellent communication and have a passion for delivering top-notch customer experiences, we want to hear from you! Join our vibrant team in Larbert and choose from a...

  • Customer Service Advisor

    2 weeks ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you looking for a part-time Customer Service job? We’re looking for passionate game-changers who know their way around the digital world from routers to websites to join our team as a part time Customer Service Advisor in Larbert, working on a dynamic campaign. With a salary of £9.54 p/hour, employee, friends and family discounts,...

  • Customer Service Advisor

    2 weeks ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you ready to embark on a rewarding part-time journey in Customer Service? If you thrive on excellent communication and have a passion for delivering top-notch customer experiences, we want to hear from you! Join our vibrant team in Larbert and choose from a variety of flexible working patterns on 2 week rotation that suit your...

  • Sales Advisor

    7 days ago

    Larbert, United Kingdom Certas Energy UK Ltd Full time

    Are you a Customer Service or Sales Advisor looking for a new challenge? We are looking for a Sales Advisor to join our Heating Services team based in our Larbert Office. This is a permanent full-time position, working 37.5 hours a week Monday - Friday. As a Customer Sales Advisor for Certas Energy you’ll have access to: - Competitive rates of pay -...

  • Building Control Advisor

    2 weeks ago

    Larbert, United Kingdom SOCOTEC UK & Ireland Full time

    Building Control Advisor (Scotland) Join to apply for the Building Control Advisor (Scotland) role at SOCOTEC UK & Ireland. To support our ambitious growth plans for SOCOTEC, we have a great opportunity to join our Building and Real Estate Division. SOCOTEC is the market‑leading independent provider of Building Control services, and we pride ourselves on...

  • Scotland Building Control Advisor – Hybrid Role

    2 weeks ago

    Larbert, United Kingdom SOCOTEC UK & Ireland Full time

    A leading independent provider of Building Control services is seeking a Building Control Advisor to join their Scotland office. This hybrid role allows you to work in the office three days a week. Ideal candidates will have a strong knowledge of Scottish Building Standards and excellent communication skills. This position offers opportunities for personal...

  • Lawson AutoTech Enhances Customer Experience with Courtesy Car Service

    3 days ago

    Larbert, United Kingdom PR Fire Limited. Full time

    Lawson AutoTech Enhances Customer Experience with Courtesy Car ServiceDecember 20, 2024Share this ArticleSTIRLINGSHIRE, UK. December 20th, 2024 – Lawson AutoTech, a premier auto repair, service, and MOT garage located in Larbert, Stirlingshire, is delighted to announce a new service enhancement. Customers can now enjoy the convenience of a courtesy car...

  • Service Advisor

    1 week ago

    Larbert FK RX, United Kingdom Ewan Lawson Motors Full time £24,000 - £40,000 per year

    Would you like to benefit from:30 Days annual leave including bank holidaysWork in a clean modern environmentNo weekend workingContribution Pension SchemePrivate Bupa healthcareDid you answer YES to the above & you are committed & motivated - if so Lawson AutoTech is the company for you **Those looking for a "stop gap" job need not apply**We know that well...

  • Customer Support Team Leader

    5 days ago

    Larbert, United Kingdom Serco Limited Full time

    Serco is looking for a Customer Support Team Leader. The purpose of the job will be to provide support to the housekeeping and/or domestic teams within own area. Effectively deploy staff and resources to ensure a high quality of service delivery. Ensure hygiene standards within the domestic and catering environment are monitored and maintained. Assist the...

  • Heating Services Router

    5 days ago

    Larbert, United Kingdom Certas Energy UK Limited Full time

    **We are recruiting for a Router to join our Heating Services Team in Larbert. Working 37.5 hours per week, this is a fixed-term contract position.** You will be responsible for generating & retaining customers within a defined area and deliver an exceptional level of customer service. To ensure that all administration processes are maintained and expected...