Maintenance Helpdesk Administrator Apprenticeship

2 weeks ago


Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

**What you will do in your working day**
*
Inputting new work orders into our system (data entry

*
Answering calls from clients and engineers
- Creation of job sheets from the engineer's completion notes

*
Continue to build confidence in skills previously learned

*
Spend some time with the finance department and learn to raise purchase orders, as well as have an understanding of how actions have a financial impact on business

**The training you will be getting**

Business Administrator Level 3 Apprenticeship Standard;
This will include a mix of day release and assessor visits.

Functional skills English if required.

**What to expect at the end of your apprenticeship**
*
Opportunity to learn from the technical department on how to quality check certification and issue quotes to clients for further works

*
Opportunity to learn management skills by working closely with the helpdesk manager and receiving exposure to things such as client meetings, engineer feedback meetings

*

Potential future progression into roles such as resource planner, team leader, account manager etc.

**What to expect before starting**

Before starting, we aim to train and upskill individuals with our NOCN accredited courses, these will be once a week, every two weeks, over a three month period. Upon completion of each course, you will receive a certificate. Not only does this look amazing on your CV for employers, but you're able to upskill yourself at zero cost

**Salary**: From £10,801.74 per year

Schedule:

- Monday to Friday

Application question(s):

- Are you currently employed?
- Are you currently in education or training?
- Do you live in Shropshire or Telford & Wrekin?

Work Location: In person

Reference ID: 1000222622



  • Telford and Wrekin, United Kingdom The Work College by School of Coding Full time

    **What you will do in your working day** Duties to include - Answer and deal, where possible with incoming phone calls. - Control traffic of visitors to site via the barrier phone. - Control the paperwork and signing process for customer collections, representing the company professionally at all times. - Print and collate paperwork for carrier pick ups. -...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Providing administrative support to ensure the clinics run smoothly and efficiently nationwide - Building knowledge of the D4 drivers services and systems to deliver a consistent service - Assisting with the scheduling of clinics nationwide with a high degree of accuracy, ensuring that all sessions are arranged and...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - To help ensure stay housing accommodation is maintained and repaired in accordance with published policies and required standards - To assist the voids and maintenance team leader with setting the rota for the night concierge team - To assist in arranging holiday cover for the night concierge team. - To assist with...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Minor electrical installation, electrical maintenance, accessory replacement lighting repairs - RCD testing, electrical equipment repairs - Emergency light testing and record keeping - Fire alarm testing and extinguisher checks and record keeping - General plumbing repairs, leaks, drips, repair, tap, ballcock, flush...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Minor electrical installation, electrical maintenance, accessory replacement lighting repairs - RCD testing, electrical equipment repairs - Emergency light testing and record keeping - Fire alarm testing and extinguisher checks and record keeping - General plumbing repairs, leaks, drips, repair, tap, ballcock, flush...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - To help ensure stay housing accommodation is maintained and repaired in accordance with published policies and required standards - To assist the voids and maintenance team leader with setting the rota for the night concierge team - To assist in arranging holiday cover for the night concierge team. - To assist with...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Electronic filing on various platforms - Liaising with purchasing to order departmental supplies - General administration duties - Sort out process order via sage platform - Booking accomodation for sales marketing team - Responsible to keep competitive activity/prices platform up to date **What training will the...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Provide administration support where necessary to all users - Learn about the different projects and how the BA team assist - Learn the different areas of the business - Learn about preparing reports and tenders - Learn about preparing manuals and hand books - Learn about the appropriate policies in respect of GDPR /...


  • Westhill and District, United Kingdom OCS Group Full time

    **About The Company**: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers...


  • Telford and Wrekin, United Kingdom School of Coding Ltd Full time

    **What will the apprentice be doing?** - Turn key management of the company CRM - Collating sales choice information - Ordering of materials - Subcontractor weekly wages - Manage Health & Safety/Recruitment Information - Management of the finance system including bookkeeping and management of ledgers - Answering calls and taking messages **What training...