Team Member

6 days ago

Blackburn, United Kingdom German Doner Kebab (GDK) Blackburn Full time

Position: Team Member - Front of House (FOH)

Location: GDK Blackburn

Do you have what it takes to work for one of the fastest-growing restaurant brands? The opportunity is here. German Doner Kebab (GDK) is redefining the kebab experience — Kebabs Done Right.

With over 70 restaurants worldwide, we are proud to be a market leader in the casual dining sector, delivering industry-leading service, exceptional food, and an unforgettable experience for our guests.

Now is the time to join our team. We are looking for team members who want to grow with us and share in our success.

As a FOH Team Member, you will support the restaurant management team, deliver outstanding food quality, and provide exceptional guest service. You will work to brand standards, collaborate with the team, and ensure every guest leaves happy.

Key Responsibilities
- Greet every guest with a positive attitude and a friendly smile.
- Assist guests in selecting meals and drinks, offering additional upsell suggestions.
- Process orders through the POS system and deliver them to the kitchen.
- Assist in preparing and packing food and beverages to standard.
- Ensure correct portion sizes and order accuracy.
- Promote additional menu items to increase sales.
- Provide receipts and deliver food promptly.
- Answer phone calls and handle guest enquiries.
- Maintain cleanliness in all guest areas.
- Assemble and package orders to brand standards.
- Ensure orders are complete and ready for collection or service.
- Work to GDK brand standards and deliver exceptional guest service every time.

What We’re Looking For
- Clear communication skills with the ability to listen attentively to guests and colleagues.
- Professional appearance and a positive, enthusiastic approach to work.
- Cheerful, helpful attitude and a passion for guest care.
- Ability to adapt quickly to changes in business volume.
- Good understanding of the menu and ability to follow brand guidelines.
- Ability to complete daily paperwork in line with GDK standards.
- Willingness to be cross-trained in all areas of FOH and kitchen operations.
- Commitment to delivering exceptional guest service at all times.

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to £12.21 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Ability to commute/relocate:

- Blackburn BB1 5BY: reliably commute or plan to relocate before starting work (preferred)

**Location**:

- Blackburn BB1 5BY (preferred)

Work Location: In person

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