Front Office Supervisor
2 weeks ago
**JOB TITLE** - Reception Supervisor
**DEPARTMENT**- Front Office
**CONTRACT TYPE** - Permanent
**RATE OF PAY**- £12.78 per hour plus amazing benefits
**HOURS**- Full Time
**LOCATION** - Newport, NP18 1HQ
**ID**- REQ5787
**OVERVIEW -**
Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Reception Supervisor based at our 5 star hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
**OUR IDEAL HERO WILL HAVE -**
- The ability to lead from the front - organise, inspire, and motivate your team to deliver excellence
- The confidence to tackle daily operational challenges and have a solution-focused mindset
- A track record of being able to create outstanding guest experiences in a high-expectation environment
- Drive efficiency and high standards in a fast-paced, quality-driven setting
- Experience of overseeing Rooms Division operations, ensuring seamless service and exceptional results
**IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -**
- Lead by example - ensure Front of House team members uphold department standards throughout your shift
- Deliver exceptional guest experiences from arrival to departure, making every moment special
- Train and develop the team to meet The Collections standards and evolving business needs
- Maintain consistency and excellence in service, ensuring a smooth and welcoming atmosphere
**BE RECOGNISED AND REWARDED -**
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
**GROW WITH US -**
As a Celtic Collection employee, you will be able to say
- I am equipped, trained, and supported to do THE BEST JOB I CAN
- I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
- I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
- I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
- I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
- I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
**RECRUITMENT INFO
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